PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Oral B and Philips Sonicare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Oral B
Philips Sonicare

Oral B and Philips Sonicare Overview

Total reviews
60
1
Company responses
0
0
Issues resolved
0
0

Oral B was first mentioned on PissedConsumer on Feb 13, 2010 and since then this brand received 60 reviews. It is 59 reviews more than Philips Sonicare received since Jan 8, 2019.

Oral B and Philips Sonicare Consumer Ratings

Rank
177 out of 1214 in Cosmetics and Personal Care category
302 out of 2894 in Appliances and Electronics category
Value for money
104 in category
500 in category
Customer service
156 in category
583 in category
Product or Service Quality
186 in category
546 in category

Oral B and Philips Sonicare Rating Details

Value for money
2 (25 reviews)
1 (1 review)
Reviewer's quote

I brought an electric toothbrush two months ago and it stopped working I had to call USA to find the contact in NZ who told me to go to an authorised repairer who then just sent it to them and it has been two weeks and heard nothing and I had to buy another toothbrush

PissedConsumer1171824

FIRST OF ALL I HAVE A BAD EXPERIENCE OF PHILIPS PERSONAL CARE PRODUCTS. SOMETIME THEY STOPPED WORKING DURING THE WARRANTY PERIOD AND SOMETIME SOON AFTER.I BOUGHT AN EXPENSIVE ELECTRIC TOOTHBRUSH. WHICH LASTED 30 MONTHS FROM DATE OF PURCHASE. PHILIPS ARE SAYING NO SPARE PARTS ARE AVAILABLE SO WE...

RAZI M
Customer service
1.3 (24 reviews)
1 (1 review)
Reviewer's quote

...ARE YOU KIDDING ME? GREAT CUSTOMER SERVICE. You have lost a customer..

PATRICIA P

No items

Product or Service Quality
1.4 (23 reviews)
1 (1 review)
Reviewer's quote

The box that the toothbrush was in stated that this product is only available for purchase from a professional dentist. Four weeks after I had sent the materials in, I received a postcard stating that the company won't pay a rebate for this product. The rebate is only $20, but I made sure the...

Richard K

No items

Oral B and Philips Sonicare Pros and Cons

Pros
  • Previous models
  • Brush in the first weeks before it was faulty
  • Great toothbrushes
No votes
Cons
  • Failed to honor rebate
  • Very poor product quality
  • Terrible customer service
  • Hope less

Oral B and Philips Sonicare Most Positive Reviews

Top rated reviews
4.8

the metal peice broke off in my tooth brush and its jammed up in there.. i have called the corportate office for...

No votes

Oral B and Philips Sonicare Most Critical Reviews

Lowest rated reviews
1

I had purchased an Oral-B Professional Deep Sweep Triaction 1000 Rechargeable Electric Toothbrush on 3/4/2015. And it...

1.8

FIRST OF ALL I HAVE A BAD EXPERIENCE OF PHILIPS PERSONAL CARE PRODUCTS. SOMETIME THEY STOPPED WORKING DURING THE WARRANT...

Oral B and Philips Sonicare Latest Reviews

Recent published reviews
1

Bristles fall out as soon as you use them, get stuck between teeth absolutely disgusting

Read all 60 reviews
No votes

Oral B and Philips Sonicare Products and Services

Most reviewed product and services
  • Oral B Toothbrush (19 reviews)
  • Oral B Rebate (7 reviews)
  • Oral B Pro 1000 Toothbrush (3 reviews)
  • Philips Sonicare Toothbrush (11 reviews)