PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Oral B and Philips Sonicare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Oral B
Philips Sonicare

Oral B and Philips Sonicare Overview

Total reviews
69
1
Company responses
0
0
Issues resolved
0
0

Oral B and Philips Sonicare Consumer Ratings

Rank
167 out of 894 in Cosmetics and Personal Care category
478 out of 1773 in Appliances and Electronics category
Price Affordability
178 in category
161 in category
Customer service
142 in category
615 in category
Value for money
119 in category
538 in category
Product or Service Quality
171 in category
583 in category

Oral B and Philips Sonicare Rating Details

Price Affordability
1.9 (26 reviews)
3 (1 review)
Reviewer's quote

Oral B was unwilling to exchange product

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FIRST OF ALL I HAVE A BAD EXPERIENCE OF PHILIPS PERSONAL CARE PRODUCTS. SOMETIME THEY STOPPED WORKING DURING THE WARRANTY PERIOD AND SOMETIME SOON AFTER.I BOUGHT AN EXPENSIVE ELECTRIC TOOTHBRUSH. WHICH LASTED 30 MONTHS FROM DATE OF PURCHASE. PHILIPS ARE SAYING NO SPARE PARTS ARE AVAILABLE SO WE...

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Customer service
1.4 (26 reviews)
1 (1 review)
Reviewer's quote

...ARE YOU KIDDING ME? GREAT CUSTOMER SERVICE. You have lost a customer..

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No items

Value for money
2 (27 reviews)
1 (1 review)
Reviewer's quote

...I am tired of wasting my money on basic products that no longer work. Oral-B used to be quality made, so there is no reason why they can't be quality made now. It's now all about quantity not quality...

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No items

Product or Service Quality
1.6 (26 reviews)
1 (1 review)
Reviewer's quote

The box that the toothbrush was in stated that this product is only available for purchase from a professional dentist. Four weeks after I had sent the materials in, I received a postcard stating that the company won't pay a rebate for this product. The rebate is only $20, but I made sure the...

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No items

Oral B and Philips Sonicare Pros and Cons

Pros
  • Previous models
  • Brush in the first weeks before it was faulty
  • Great toothbrushes
No votes
Cons
  • Failed to honor rebate
  • Very poor product quality
  • Terrible customer service
  • Hope less

Oral B and Philips Sonicare Most Positive Reviews

Top rated reviews
5

No customer Email address furnished. Contact only lets me go to things that I do not have!
Tried the cross action brush a...

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No votes
5

I counted on a particular model that I had used for years. I was told it was no longer available. I have been given an o...

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No votes

Oral B and Philips Sonicare Most Critical Reviews

Lowest rated reviews
1

I had purchased an Oral-B Professional Deep Sweep Triaction 1000 Rechargeable Electric Toothbrush on 3/4/2015. And it...

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1.5

FIRST OF ALL I HAVE A BAD EXPERIENCE OF PHILIPS PERSONAL CARE PRODUCTS. SOMETIME THEY STOPPED WORKING DURING THE WARRANT...

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1

bought the brush on Amazon last month (9/16) NOW NO website to register and get coupons. Just a rip off. Shame on Oral...

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No votes

Oral B and Philips Sonicare Latest Reviews

Recent published reviews
1

Oral B was unwilling to exchange product

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No votes
No votes

PlEASE STOP the continual ads

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No votes

Oral B and Philips Sonicare Products and Services

Most reviewed product and services
  • Oral B Toothbrush (20 reviews)
  • Oral B Rebate (11 reviews)
  • Oral B Website (5 reviews)
  • Philips Sonicare Toothbrush (11 reviews)