OptumRx vs Walgreens
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about OptumRx and Walgreens as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
OptumRx and Walgreens Overview
Total reviews | 853 | 2896 |
Company responses | 0 | 0 |
Issues resolved | 1 | 15 |
OptumRx and Walgreens Consumer Ratings
OptumRx and Walgreens Rating Details
OptumRx and Walgreens Pros and Cons
- Some reps who tried to help
- That they are professional and respectful
- Some reps tried to help
- Location
- Local store
- Employees cashier
- Customer service
- Complete lack of honesty
- Order fulfillment
- Customer service
- Rude pharmacist
- Pharmacist was rude
OptumRx and Walgreens Most Positive Reviews
On point! Because some of our prescription are heavily pricey without insurance, our plan technically keeps declining...
The best bathrooms I have ever used! The only bathroom I use is it a Walgreens. Kid tested Mother approved. When me or...
Dominque was professiknal, awesome customer service.
Coupon was not taken off at check out walgreens.com assisted in adding points
OptumRx and Walgreens Most Critical Reviews
As a nurse with years of experience. This company sucks a big one. I do not understand the levels and layers of ***. I...
This is in regards to the pharmacist at the Walgreens Homestead, Pa. Waterfront store.
Giving out personal medical inf...
You could ask the same question of Optum RX every day of the week and you will be given 7 different answers. If they...
Walgreens-Curry Ford & Peel in Orlando, FL Sunday, May 31,2015. Stacy the only one on duty, is the rudest,...
OptumRx and Walgreens Latest Reviews
Called for refill on my Asthma medication. I was told they didn't have any refills for me, they would have to contact...
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Hi,
This is a complaint about Walgreens Children's Cold, Cough & Runny Nose.
Major Problem: Can not open bot...
Optum RX is the worst pharmacy company I have ever had the unfortunate experience of dealing with in my life. If I could...
Walgreens will do anything to hustle a buck from its customers, including shelf tags showing a ridiculously high price...
How would you compare OptumRx vs Walgreens?
They shouldn`t be mentioned in the same sentance Alliancerx gets to the point. Optumrx have different representives with different opinions.
Product or Service Quality
Walgreens are there to answer questions. Optumrx each representive would tell one thing then another.
Walgreens does not have very good customer service, and they are fairly incompetent in general, although admittedly I haven't used them in years, because they were so bad. But, having said that, they're still better than OptumRx.
It's a dubious distinction though, since they're both pretty bad.
Product or Service Quality
Prescriptions are prescriptions. They're pretty hard to screw up, so you get pretty much the same product quality from both. The only real difference is that OptumRx doesn't always keep meds in stock, and when they don't have your prescription, it may be months before they bother to restock it, if they restock it at all. Walgreens does generally have your prescriptions, and something does happen to be out of stock, they can get it in a day or two.
The wait time for OptumRx prescriptions to be restocked ranges from approximately one month to never. Obviously, Walgreens wins again.
Walgreens: they have always been polite and attentive when I've picked up meds, at time the line at the pharmacy is LOONG but that's what you get most places today
OPTUMRX: when I've asked for help by phone I have gotten someone and been treated fairly and politely, one time amazingly that way
Product or Service Quality
BOTH seem (and should be pretty equal) BUT I use testosterone injectable, have not been feeling like I am getting that testosterone into my system lately, and I'm questioning the quality and viability of the drug with no way to ask or verify