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Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 410 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $13.1K AVERAGE LOSS
1.4
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Some reps who tried to help 5
  • Customer service reps are mostly nice and calm 3
  • Savings 3
  • That they are professional and respectful 3
  • Encountered the same problem twice already 2

Customers don't like

  • Complete lack of honesty9
  • Order fulfillment9
  • Incompetent employees7
  • Customer service5
  • Quality of call center people is very low4
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Walgreens

Drug Stores and Drugs
  • 6 ISSUES RESOLVED
  • 1628 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.0
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Store and old staff 3 months ago 6
  • Convenience 5
  • Polite manager 4
  • Store location convenient 4
  • Product variety 3

Customers don't like

  • Pharmacist was rude12
  • Rude customer service12
  • Customer service8
  • Rude pharmacist7
  • Treat customers rudely5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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