PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about VitaGlo and OptumRx as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


VitaGlo and OptumRx Overview

Total reviews
Company responses
Issues resolved

OptumRx was first mentioned on PissedConsumer on Jan 5, 2013 and since then this brand received 700 reviews. It is 511 reviews more than VitaGlo received since Mar 11, 2008.

VitaGlo and OptumRx Consumer Ratings

86 out of 774 in Pharmacy category
111 out of 774 in Pharmacy category
Customer service
87 in category
90 in category
Turnaround Time
71 in category
81 in category
92 in category
79 in category

According to consumer ratings and reviews, VitaGlo ranks 25 points higher in the Pharmacy category than OptumRx. People gave VitaGlo 1.2 stars for Customer service criterion in Pharmacy category and it is 106 points higher than the worst rated brand in this category. At the same time, OptumRx was rated 1.2 stars for Customer service criterion in this category and it is 103 points higher than the worst rated brand in this category. If we look at Turnaround Time criterion, than we see that VitaGlo has a higher rating than OptumRx. Regarding Staff criterion, consumers gave VitaGlo 1.2 stars and it is 52% greater than other in category. OptumRx however was rated 1.4 stars and it is 59% greater than other in category.

VitaGlo and OptumRx Rating Details

Customer service
1.2 (32 reviews)
1.2 (363 reviews)
Reviewer's quote

...Unsatisfied customer..

Sui L

I have only had good experiences with OptumRx as far as expediency, efficiency and customer service; however, yesterday, I was surprised and extremely disappointed in your total lack of regard for the environment in OptumRX's outrageously inefficient, wasteful and probably expensive packing of my...

Turnaround Time
1.5 (31 reviews)
1.3 (312 reviews)
Reviewer's quote

Next time I will go through amazon they guarantee all products even third party sellers. If you live out of state plan on not getting your items for 9 days and plan on sons of the items looking like they have been exposed to heat. Instead of just asking for photos of the products that look old I...


I had my prescriptions sent there because I was told I would get them much cheaper. They were much more expensive. I just got my first order in the mail. It was supposed to contain 2 prescriptions.It only contained 1. I called about my missing insulin that was supposed to have a $0 copay.I was told...

Angela C
1.2 (29 reviews)
1.4 (332 reviews)
Reviewer's quote

Prices are good. But is it worth the horrible customer service? I don't think so.This isn't the first problem I've had with them. I ordered sunflower oil. Two bottles leaked all over everthing. I asked them to send two new bottles. The owner's response: "many of the oil bottles leak we dont send...


...on hold for available help so far the medications I take o cannot order on line or I'd try that I have never dealt with a poorer company ever now even the staff are getting...


VitaGlo and OptumRx Pros and Cons

  • Price
  • Shipping
  • Product
  • Some reps who tried to help
  • Some reps tried to help
  • Savings
  • Customer service
  • Unreliable shipping
  • Never shipped product
  • Customer service
  • Order fulfillment
  • Complete lack of honesty

VitaGlo and OptumRx Most Positive Reviews

Top rated reviews

I have had nothing but excellent service from VitaGlo. I have known Mike, the proprietor, since 1988 when he opened his...


Dominque was professiknal, awesome customer service.

VitaGlo and OptumRx Most Critical Reviews

Lowest rated reviews

terrible company....ordered a part for my juicer...was immediately charged but never saw the product. After multiple...


Guys I have been forced to moved to OptumF***X instead of Walgreen. After paying all the money to insurance we should...

VitaGlo and OptumRx Latest Reviews

Recent published reviews

I placed my order on 9/16/2019.
I should receive it within 7-10 business days. But, did not
Receive anything over 10 busin...

Read all 189 reviews

The pharmacy is OptumRX
I have never had such a run around as these people are giving me.
On Sept 13 2019 I got a check fr...

Read all 700 reviews

VitaGlo and OptumRx Products and Services

Most reviewed product and services
  • Vitaglo Shipping Service (25 reviews)
  • Vitaglo Customer Care (12 reviews)
  • Vitaglo Owner (1 review)
  • Optumrx Prescription Refill (264 reviews)
  • Optumrx Customer Care (69 reviews)
  • Optumrx Website (39 reviews)