PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about OptumRx and VitaGlo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

OptumRx
VitaGlo

OptumRx and VitaGlo Overview

Total reviews
705
189
Company responses
0
0
Issues resolved
1
0

OptumRx was first mentioned on PissedConsumer on Jan 5, 2013 and since then this brand received 705 reviews. It is 516 reviews more than VitaGlo received since Mar 11, 2008.

OptumRx and VitaGlo Consumer Ratings

Rank
115 out of 723 in Pharmacy category
88 out of 723 in Pharmacy category
Customer service
89 in category
86 in category
Staff
77 in category
91 in category
Website
90 in category
54 in category

According to consumer ratings and reviews, VitaGlo ranks 27 points higher in the Pharmacy category than OptumRx. People gave OptumRx 1.2 stars for Customer service criterion in Pharmacy category and it is 104 points higher than the worst rated brand in this category. At the same time, VitaGlo was rated 1.2 stars for Customer service criterion in this category and it is 107 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that OptumRx has a higher rating than VitaGlo. Regarding Website criterion, consumers gave OptumRx 1.4 stars and it is 53% greater than other in category. VitaGlo however was rated 2.4 stars and it is 72% greater than other in category.

OptumRx and VitaGlo Rating Details

Customer service
1.2 (365 reviews)
1.2 (32 reviews)
Reviewer's quote

...Evidently, Customer service means very little to them and/or OPTUM RX just does not care. It's sad that this company is so lackadaisical about its customers. AS I SAID BEFORE THEY JUST DON'T CARE!!!!!! and for this to happen to my husband or to anyone else is unacceptable...

PissedConsumer1762607

Why because mike is a terrible at customer service and has managed to upset many customers. This is unopened and after banging it against my counter to loosen it up this is what it looks like. I have bought this before straight from company and it did not looked stuck to the sides from over...

PissedConsumer1184573
Staff
1.4 (335 reviews)
1.2 (29 reviews)
Reviewer's quote

...on hold for available help so far the medications I take o cannot order on line or I'd try that I have never dealt with a poorer company ever now even the staff are getting...

PissedConsumer1727335

I placed my order on 9/16/2019.I should receive it within 7-10 business days. But, did notReceive anything over 10 business days. Called and emailed them to find out the status of my order to no avail. It’s their fault not delivering on time.and showed me the attitude. It is not the way to do...

Sui L
Website
1.4 (315 reviews)
2.4 (24 reviews)
Reviewer's quote

...Their website doesn't work. They hang up on you. They find some reason to delay your rx...

M B

...I called back and started explaining the discrepancy which also involves his website and he said ' I DON'T HAVE TO HEAR ALL THIS , JUST GET TO THE PROBLEM". The problem, sir, is you don't appreciate your customers. I should have read the reviews first...

Tadhg

OptumRx and VitaGlo Pros and Cons

Pros
  • Some reps who tried to help
  • Some reps tried to help
  • Savings
  • Price
  • Shipping
  • Product
Cons
  • Customer service
  • Order fulfillment
  • Complete lack of honesty
  • Customer service
  • Unreliable shipping
  • Never shipped product

OptumRx and VitaGlo Most Positive Reviews

Top rated reviews
5

Dominque was professiknal, awesome customer service.

5

I have had nothing but excellent service from VitaGlo. I have known Mike, the proprietor, since 1988 when he opened his...

OptumRx and VitaGlo Most Critical Reviews

Lowest rated reviews
1

Guys I have been forced to moved to OptumF***X instead of Walgreen. After paying all the money to insurance we should...

1

terrible company....ordered a part for my juicer...was immediately charged but never saw the product. After multiple...

OptumRx and VitaGlo Latest Reviews

Recent published reviews
1

son on tenncare, they will not honor his scripts, I have to pay
out of pocket

Read all 705 reviews
1.2

I placed my order on 9/16/2019.
I should receive it within 7-10 business days. But, did not
Receive anything over 10 busin...

Read all 189 reviews

OptumRx and VitaGlo Products and Services

Most reviewed product and services
  • Optumrx Prescription Refill (264 reviews)
  • Optumrx Customer Care (72 reviews)
  • Optumrx Website (40 reviews)
  • Vitaglo Shipping Service (25 reviews)
  • Vitaglo Customer Care (12 reviews)
  • Vitaglo Owner (1 review)