Start a new comparison
Delete

OptumRx

Pharmacy
  • 0 ISSUES RESOLVED
  • 549 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
  • Some reps who tried to help 6
  • Customer service reps are mostly nice and calm 4
  • That they are professional and respectful 3
  • Savings 3
  • Some reps tried to help 2

Customers don't like

  • Customer service14
  • Order fulfillment9
  • Complete lack of honesty9
  • Incompetent employees7
  • Quality of call center people is very low4
Delete

Vitacost

Health and Beauty
  • 0 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $11.1K CLAIMED LOSSES
  • $618 AVERAGE LOSS
3.1
Customer service
Staff
Website
Diversity of Products or Services
  • Receiving my product quickly 1
  • Prices are good 1
  • Have good discounts 1
  • Ease of ordering 1

Customers don't like

  • Still no call from head office1
  • Several times now they have not called me back1
  • No empathy from management1
  • Management is cold1
  • Management acts like robots1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel