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Optumrx

Pharmacy
  • 0 ISSUES RESOLVED
  • 587 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Some reps who tried to help 6
  • Encountered the same problem twice already 4
  • Customer service reps are mostly nice and calm 4
  • That they are professional and respectful 3
  • Some reps tried to help 3

Customers don't like

  • Customer service14
  • Order fulfillment9
  • Complete lack of honesty9
  • Incompetent employees7
  • Totally unprofessional5
Delete
  • 0 ISSUES RESOLVED
  • 320 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $10.5K AVERAGE LOSS
1.1
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Product quality was ok about 60 percent of the time 1

Customers don't like

  • Annoying calls from various unknown numbers8
  • Harrassing phone calls7
  • Daily harrassing phone calls and obscene7
  • Harassment and pushy sales6
  • Daily phone calls5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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