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OptumRx

Pharmacy
  • 0 ISSUES RESOLVED
  • 557 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
Insurance Plans Acceptance
  • Some reps who tried to help 6
  • Customer service reps are mostly nice and calm 4
  • That they are professional and respectful 3
  • Some reps tried to help 3
  • Savings 3

Customers don't like

  • Customer service14
  • Order fulfillment9
  • Complete lack of honesty9
  • Incompetent employees7
  • Totally unprofessional4
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SilverScript

Pharmacy
  • 0 ISSUES RESOLVED
  • 49 TOTAL REVIEWS
  • $3.1K CLAIMED LOSSES
  • $388 AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
Insurance Plans Acceptance
  • Price 1

Customers don't like

  • Way i was treated3
  • Problem resollution2
  • Poor service2
  • Lack of knowledge about their internal system and proceedures2
  • Dishonest and trying to exploit money from seniors2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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