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Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 412 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.4
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Some reps who tried to help 5
  • Customer service reps are mostly nice and calm 3
  • Savings 3
  • That they are professional and respectful 3
  • Encountered the same problem twice already 2

Customers don't like

  • Complete lack of honesty9
  • Order fulfillment9
  • Incompetent employees7
  • Customer service5
  • Quality of call center people is very low4
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Rite Aid

Drug Stores and Drugs
  • 4 ISSUES RESOLVED
  • 586 TOTAL REVIEWS
  • $23.9K CLAIMED LOSSES
  • $318 AVERAGE LOSS
2.3
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Staff at local store 7
  • Prices 5
  • Products 5
  • Staff 5
  • Cheap prices 4

Customers don't like

  • Attitude of the employees6
  • Attitude of employees5
  • Customer service5
  • Violating privacy rights4
  • Poor customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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