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Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 409 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.4
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Some reps who tried to help 5
  • Customer service reps are mostly nice and calm 3
  • Savings 3
  • That they are professional and respectful 3
  • Encountered the same problem twice already 2

Customers don't like

  • Complete lack of honesty9
  • Order fulfillment9
  • Incompetent employees7
  • Customer service5
  • Quality of call center people is very low4
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Right Source Rx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 34 TOTAL REVIEWS
  • $2.8K CLAIMED LOSSES
  • $355 AVERAGE LOSS
1.6
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Well meaning but helpless reps 1

Customers don't like

  • Lack of communication re prescriptions2
  • Customer service1
  • Holding time to talk to a real person1
  • That process was uncorrectable1
  • Two morons who totally screwed up1

Products by Right Source Rx

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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