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Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 410 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $13.1K AVERAGE LOSS
1.4
Customer service
Staff
Turnaround Time
Diversity of Products or Services
Insurance Plans Acceptance
  • Some reps who tried to help 5
  • Customer service reps are mostly nice and calm 3
  • Savings 3
  • That they are professional and respectful 3
  • Encountered the same problem twice already 2

Customers don't like

  • Complete lack of honesty9
  • Order fulfillment9
  • Incompetent employees7
  • Customer service5
  • Quality of call center people is very low4
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Philidor Rx Services

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $8.8K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.8
Customer service
Staff
Turnaround Time
Diversity of Products or Services
Insurance Plans Acceptance
  • Free 3
  • Coworkers 2
  • Quick 2
  • Migranal 1
  • Philidor got my meds for a reasonable rate 1

Customers don't like

  • No one knows what is happening there2
  • False or lack of information2
  • False information and delay in getting product1
  • Trainer and very bad atmosphere1
  • Lake of consideration1

Products by Philidor Rx Services

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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