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Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 412 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.4
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Some reps who tried to help 5
  • Customer service reps are mostly nice and calm 3
  • Savings 3
  • That they are professional and respectful 3
  • Encountered the same problem twice already 2

Customers don't like

  • Complete lack of honesty9
  • Order fulfillment9
  • Incompetent employees7
  • Customer service5
  • Quality of call center people is very low4
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Peak Life

Drug Stores and Drugs
Has verified representatives
  • 2 ISSUES RESOLVED
  • 329 COMPANY RESPONSES
  • 480 TOTAL REVIEWS
2.8
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Product 4
  • Made me feel nauseous 3
  • Justine in customer service 2
  • Prostrate 2
  • Not sure 2

Customers don't like

  • Recurring shipments without notice11
  • Company lying policies10
  • Fraudulent shipping of unwanted9
  • Sleeping pills5
  • Poor business practice4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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