PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Optum Bank and Pnc Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Optum Bank
Pnc Bank

Optum Bank and Pnc Bank Overview

Total reviews 2 653
Company responses 0 0
Issues resolved 0 1

Optum Bank and Pnc Bank Consumer Ratings

Rank
416 out of 744 in Banks category
120 out of 744 in Banks category
Customer service
No votes
81 in category
Product or Service Quality
No votes
90 in category
Reliability
No votes
74 in category
Website
No votes
81 in category

Optum Bank and Pnc Bank Rating Details

Customer service
No votes
1.3 (231 reviews)
Reviewer's quote

No items

...The current customer service guy was rude. Douglas. I have never been disrespected by and financial institute like this one...

Read full review
Product or Service Quality
No votes
1.2 (215 reviews)
Reviewer's quote

No items

...Banks in general have bad service if the are from the major line..

Read full review
Reliability
No votes
1.3 (174 reviews)
Reviewer's quote

No items

This is the worst bank ever. My account was closed for no reason and I was told when this first started that it was my employers fault when in fact pnc just closed my account first then sent mail to state so. After freezing my money so I've been fighting now almost 2 weeks to get a pay check when I...

Read full review
Website
No votes
1.8 (170 reviews)
Reviewer's quote

No items

I created an account with this website just to leave this review. Ive tried quite a few banks to find my perfect fit and this is the god worst god forsaken bank. Incompetent unwilling to even assist customer service representatives, fraudulent practices, and they purposely try to make everything as...

Read full review

Optum Bank and Pnc Bank Pros and Cons

Pros
No votes
  • Branch employees are friendly
  • Customer service
  • Some of the call center staff seemed genuinely empathetic
Cons
No votes
  • Customer service
  • Unfair fee s
  • Difficult to work with

Optum Bank and Pnc Bank Most Positive Reviews

Top rated reviews
No votes
5

Love this place. Been banking here for years with zero problems. Would recommend them to anyone looking for solid in-bra...

Read full review
No votes
5

How is it that pnc at Ashton square on New Hope road in Raleigh NC help themselves to $300 of my money. I was sent NO no...

Read full review

Optum Bank and Pnc Bank Most Critical Reviews

Lowest rated reviews
No votes
1

Loan payment was reported by bank as not made. Immediately made payment. Payment placed in a suspense account and not...

Read full review
No votes
1

On Dec 8th I called PNC bank to make a payment on a vehicle loan I have with them. Evidently I was dealing with a new...

Read full review

Optum Bank and Pnc Bank Latest Reviews

Recent published reviews
No votes
1

I called because they charged me a $15.00 service charge. I had called before i withdrew money before to verify the...

Read full review
No votes
1

This is the worst bank ever. My account was closed for no reason and I was told when this first started that it was my...

Read full review

Optum Bank and Pnc Bank Products and Services

Most reviewed product and services
No votes
  • Pnc Bank Mortgage (84 reviews)
  • Pnc Bank Loan (57 reviews)
  • Pnc Bank Checking Account (45 reviews)