Start a new comparison
Delete

Optimum

Telecommunications
  • 1 ISSUES RESOLVED
  • 173 TOTAL REVIEWS
  • $7.8K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Unprofessional techs engaging in criminal act 2
  • Product 2
  • Tv quality i receive on the channels that i do have 1
  • Phone works fine 1
  • Internet seems reliable 1

Customers don't like

  • Poor customer service13
  • Terrible service and ripoff rate4
  • Ridiculous speeds4
  • Poor service4
  • Monopolistic practices4
Delete

Xfinity

Telecommunications
  • 3 ISSUES RESOLVED
  • 611 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $670 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Internet speed 6
  • When it works right 4
  • Promotional prices 3
  • Installer 3
  • Having internet 3

Customers don't like

  • Customer service28
  • Price6
  • Unwillingness to rectify situation5
  • Service4
  • Dishonest service tech4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel