Start a new comparison
Delete

Optimum

Telecommunications
  • 1 ISSUES RESOLVED
  • 162 TOTAL REVIEWS
  • $7.5K CLAIMED LOSSES
  • $197 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Unprofessional techs engaging in criminal act 2
  • Product 2
  • Tv quality i receive on the channels that i do have 1
  • Phone works fine 1
  • Internet seems reliable 1

Customers don't like

  • Poor customer service14
  • Terrible service and ripoff rate4
  • Ridiculous speeds4
  • Poor service4
  • Monopolistic practices4
Delete

Thumbtack

Household Services
  • 4 ISSUES RESOLVED
  • 1935 TOTAL REVIEWS
  • $900K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Concept 31
  • Idea 16
  • Ease of use 15
  • Customer service 15
  • Idea of the company 8

Customers don't like

  • Lost money23
  • No accountability19
  • No results12
  • Customer service11
  • Safety concerns6
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel