Optimum vs Suddenlink
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Optimum and Suddenlink as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Optimum and Suddenlink Overview
Total reviews | 1537 | 2705 |
Company responses | 0 | 0 |
Issues resolved | 9 | 20 |
Optimum and Suddenlink Consumer Ratings
Optimum and Suddenlink Rating Details
Optimum and Suddenlink Pros and Cons
- Lousy customer service
- Non
- No pros at all
- High speed internet
- Fast when it works
- Internet
- Poor customer service
- Poor service
- Service
- Customer service
- Raising prices
- Unreliable service
Optimum and Suddenlink Most Positive Reviews
.Everything handled perfectly. Everything went according to thr inf I was given. Internet restarted as promised
A little research will lower your blood pressure. Most all companies have a data cap. To vilify a company without all...
Renee was excellent with her customer service she helped me in
every which way possible and took her time. In my opinion...
On September 30th, in another attempt to get Suddenlink to come to the table and keep our 24 channels on the air, Viacom...
Optimum and Suddenlink Most Critical Reviews
Today I got my bill for my internet service, the ONLY service I have through Optimum and AGAIN my rate was increased...
I was a Suddenlink customer for over a year. I started getting annoyed with my $200 bill when the Viacom channels were...
I have never written a bad review but this one deserved it! We lost cable during a Norโeaster on March 7th. We were told...
Y'all need to fix the dang cable channels the are always messing up and getting freaking tired of the bull & I'm...
Optimum and Suddenlink Latest Reviews
If my modem doesn't have an issue there's always an outage. I pay my hard earned money on unreliable internet. When...
Service goes out all the time & poor signal & there is always a glitch in the upper channels where it hesitates & the...
I received an email from someone and when I attempted to reply, I received an error message that my password was...
There people r rude and there internet is never what they say it is and it take way to long for them to fix anything...
How would you compare Optimum vs Suddenlink?
Bad Suddenlink became worse no-HELP-nocallback dungeon
Product or Service Quality
They now don't answer after waiting ~30min. and never call back so far.
Even COVID-19 vaccine registration works better than this, at least.
Both are terrible, no customer service at all.
Product or Service Quality
Very Bad Service.