Optimum Online vs Xfinity

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Optimum Online

Telecommunications
  • 0 ISSUES RESOLVED
  • 102 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $220 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Product 2
  • Constant internet speed 1
  • Unprofessional techs engaging in criminal act 1
  • Terrible act unbecoming of a reputable company 1

Customers don't like

  • Poor customer service5
  • Monopolistic practices4
  • Poor service4
  • Ridiculous speeds4
  • Terrible service and ripoff rate3

Products by Optimum Online

No items

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Xfinity

Telecommunications
  • 2 ISSUES RESOLVED
  • 460 TOTAL REVIEWS
  • $56.2K CLAIMED LOSSES
  • $525 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Internet speed 5
  • Hearing of same horrible experience from others 3
  • Installer 3
  • That i was not only one being screwed 3
  • Promotional prices 2

Customers don't like

  • Customer service11
  • Service9
  • Poor customer service8
  • Service does not work7
  • Unwillingness to rectify situation7

Products by Xfinity

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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