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Optimum Online

Telecommunications
  • 1 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $6.8K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Unprofessional techs engaging in criminal act 2
  • Product 2
  • Tv quality i receive on the channels that i do have 1
  • Constant internet speed 1

Customers don't like

  • Poor customer service5
  • Service or price3
  • Ridiculous speeds2
  • Poor service2
  • Monopolistic practices2
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Xfinity

Telecommunications
  • 3 ISSUES RESOLVED
  • 565 TOTAL REVIEWS
  • $96.2K CLAIMED LOSSES
  • $697 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Internet speed 6
  • When it works right 3
  • That i was not only one being screwed 3
  • Promotional prices 3
  • Installer 3

Customers don't like

  • Price6
  • Unwillingness to rectify situation4
  • Service4
  • Dishonest service tech4
  • Customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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