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Optimum Online

Telecommunications
  • 1 ISSUES RESOLVED
  • 141 TOTAL REVIEWS
  • $6.8K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Unprofessional techs engaging in criminal act 2
  • Product 2
  • Tv quality i receive on the channels that i do have 1
  • Constant internet speed 1

Customers don't like

  • Poor customer service5
  • Service or price3
  • Ridiculous speeds2
  • Poor service2
  • Monopolistic practices2
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2230 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $851 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Internet 6
  • You are a bunch of overcharging crooks 5
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service30
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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