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Optimum Online

Telecommunications
  • 1 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $6.8K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Unprofessional techs engaging in criminal act 2
  • Product 2
  • Tv quality i receive on the channels that i do have 1
  • Constant internet speed 1

Customers don't like

  • Poor customer service5
  • Service or price3
  • Ridiculous speeds2
  • Poor service2
  • Monopolistic practices2
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Suddenlink

Telecommunications
  • 11 ISSUES RESOLVED
  • 1217 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • High speed internet 10
  • Fast when it works 6
  • Easy setup 6
  • Ease of payment 6
  • Internet 5

Customers don't like

  • Customer service13
  • Raising prices11
  • Shady practices5
  • No popular channels5
  • Internet speed5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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