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Optimum Online

Telecommunications
  • 1 ISSUES RESOLVED
  • 142 TOTAL REVIEWS
  • $6.8K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Unprofessional techs engaging in criminal act 2
  • Product 2
  • Tv quality i receive on the channels that i do have 1
  • Constant internet speed 1

Customers don't like

  • Poor customer service5
  • Service or price3
  • Ridiculous speeds2
  • Poor service2
  • Monopolistic practices2
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Pissed Consumer

Media
Has verified representatives
  • 11 ISSUES RESOLVED
  • 194 COMPANY RESPONSES
  • 763 TOTAL REVIEWS
2.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Customer service and performance 4
  • Product 3
  • You fixed my issue with att 2
  • Very disturbing this time 2
  • Thought the service contacted the companies in question 2

Customers don't like

  • Teatment here4
  • Lack of responsiveness4
  • Fails to protect innocent parties4
  • Allowing inaccurate posts4
  • Ignores terms of use3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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