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Optimum Online

Telecommunications
  • 0 ISSUES RESOLVED
  • 127 TOTAL REVIEWS
  • $6.4K CLAIMED LOSSES
  • $207 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Unprofessional techs engaging in criminal act 2
  • Product 2
  • Constant internet speed 1
  • Tv quality i receive on the channels that i do have 1

Customers don't like

  • Service or price3
  • Poor customer service3
  • Monopolistic practices2
  • Ridiculous speeds2
  • Poor service2
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Pissed Consumer

Media
Has verified representatives
  • 11 ISSUES RESOLVED
  • 170 COMPANY RESPONSES
  • 721 TOTAL REVIEWS
2.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Customer service and performance 4
  • Product 3
  • Thought the service contacted the companies in question 2
  • Very disturbing this time 2
  • You fixed my issue with att 1

Customers don't like

  • Allowing inaccurate posts4
  • Teatment here4
  • Fails to protect innocent parties4
  • Lack of responsiveness4
  • Ignores terms of use3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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