PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Optima Tax Relief and Wall And Associates as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Optima Tax Relief
Wall And Associates

Optima Tax Relief and Wall And Associates Overview

Total reviews
19
157
Company responses
1
79
Issues resolved
3
1

Optima Tax Relief and Wall And Associates Consumer Ratings

Rank
19 out of 216 in Taxes category
8 out of 216 in Taxes category
Reliability
15 in category
9 in category
Customer service
11 in category
12 in category
Value for money
22 in category
9 in category
Discounts and Special Offers
15 in category
9 in category

Optima Tax Relief and Wall And Associates Rating Details

Reliability
1.8 (14 reviews)
2.7 (63 reviews)
Reviewer's quote

I had reached an agreement for payment of back taxes with the IRS, although the IRS could not be specific about what I owed for so the agreement was never implimented. I asked for and received an extension to hire an outside agency that would audit my account and amend my filed tax returns if...

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Excellent job done by Joy Blankenship . In 2014 I had significant business losses, but IRS rejected to except my tax return and requested $32k+ in additional taxes. I paid thousands $$ to so called "tax specialists" from H&R, Fiducial and others. Nothing happened. Unpaid Tax Balance grown to $46k....

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Customer service
2.5 (13 reviews)
2.5 (70 reviews)
Reviewer's quote

...WORST customer service EVER! They’ve not delivered on any of their promises or published statements! I reported Optima to the BBB and have to agree with prior reviewers, they are a scam! Run the other way and ask the BBB for references to legitimate tax consultants!..

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Customer Service never called back - until I contacted the Better Business Bureau. Then they called and tried to convince me of the great work they did for me but offered nothing to compensate me. If Wall & Associates didn't think they could help me, they shouldn't have accepted me as a...

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Value for money
1.3 (12 reviews)
2.9 (47 reviews)
Reviewer's quote

...All they want is your money..

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t take about 2 year but we went from 30k and settle for just 100 still save me a lot of money. Highly highly recommended. Just ask for Mandy...

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Discounts and Special Offers
1.4 (12 reviews)
2.1 (52 reviews)
Reviewer's quote

I had to pay $14,000 for Optima Tax to represent me. Found out after it was too late that I could have handled it myself and paid less taxes. They always led me to believe I would qualify for a program and get a tax deduction at the end. During the process, every time I asked for tangible account...

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I'm a first time business owner and found myself $80k in dept due to mishandling my tax filing and lack of communication with the IRS. Mrs. Brandi Hendricks and the Wall & Associates team help me to suspend incorrect payments and avoid tax liens from the IRS. The process was slow at first. Once...

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Optima Tax Relief and Wall And Associates Pros and Cons

Pros
  • Convincing me into doing something for me and my taxes
  • Misrepresented services
  • Customer service agent that took my original phone call
  • Worked hard on resolving my case with the irs
  • Service and trustworthiness
  • Worked hard to resolve my case with the irs
Cons
  • Misrepresented services
  • Took our money and in almost 2 years
  • Solutions offered
  • Did not perform as agreed
  • Refuse to refund payment
  • Money pit

Optima Tax Relief and Wall And Associates Most Positive Reviews

Top rated reviews
5

I cashed out 64000 in order to pay my house off. The following year my tax software said I owed 29,030 in Federal taxes!...

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5

Jessica with Wall & Associates is very professional and courteous. She has worked with us on federal and state tax...

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3.5

I've been trying to get some answers but couldn't get a call back. The lady I spoke with looked everything up &...

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5

I believe Wall and Assoc. is one of the greatest attorneys you could use for your tax problems. I know I have to be the...

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Optima Tax Relief and Wall And Associates Most Critical Reviews

Lowest rated reviews
1

I paid them $3K in July 2015 and to date, they have not not saved me a dime and I still owe the IRS the same as when I...

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1

My name is Angelique Pierce and unfortunately I have become the victim of the shady practices of Wall & Associates,...

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1

I wasted $995 on Optima Tax Relief to basically get an amount owed to the IRS. I already told them what I owed because i...

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1

My story is very similar to others I've read here. Due to a divorce settlement I had to cash out a retirement accoun...

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Optima Tax Relief and Wall And Associates Latest Reviews

Recent published reviews
1

I had reached an agreement for payment of back taxes with the IRS, although the IRS could not be specific about what I...

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No votes

This letter is a recommendation for the services you have provided me over the last few years in resolving my tax...

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1.5

If I could give them zero stars, I would!!
I am disgusted by the service provided and paid $8485 for absolutely NOTHING!
I...

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No votes

To whom it may concern, This letter is to inform whoever needs this of the qualify of service I have received from Mr....

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Optima Tax Relief and Wall And Associates Products and Services

Most reviewed product and services
  • Optima Tax Relief Tax Resolution (15 reviews)
  • Optima Tax Relief Customer Care (1 review)
  • Wall And Associates Tax Resolution (93 reviews)
  • Wall And Associates Customer Care (32 reviews)