PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about US Tax Shield and Optima Tax Relief as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

US Tax Shield

US Tax Shield

Has verified representatives
1.5
Optima Tax Relief

Optima Tax Relief

Has verified representatives
2.1
US Tax Shield
Optima Tax Relief

US Tax Shield and Optima Tax Relief Overview

Total reviews
21
17
Company responses
5
1
Issues resolved
0
1

US Tax Shield was first mentioned on PissedConsumer on Oct 17, 2013 and since then this brand received 21 reviews. It is 4 reviews more than Optima Tax Relief received since Oct 16, 2013. US Tax Shield responds to reviews and communicates with its consumers more often than Optima Tax Relief. US Tax Shield customer service team contacts its customers via PissedConsumer.com in 24 percent of cases.

US Tax Shield and Optima Tax Relief Consumer Ratings

Rank
32 out of 261 in Taxes category
15 out of 261 in Taxes category
Price Affordability
27 in category
11 in category
Staff
25 in category
10 in category
Customer service
18 in category
11 in category

According to consumer ratings and reviews, Optima Tax Relief ranks 17 points higher in the Taxes category than US Tax Shield. People gave US Tax Shield 1.1 stars for Price Affordability criterion in Taxes category and it is 25 points higher than the worst rated brand in this category. At the same time, Optima Tax Relief was rated 2.3 stars for Price Affordability criterion in this category and it is 41 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Optima Tax Relief has a higher rating than US Tax Shield. Regarding Customer service criterion, consumers gave US Tax Shield 1.8 stars and it is 65% greater than other in category. Optima Tax Relief however was rated 2.4 stars and it is 79% greater than other in category.

US Tax Shield and Optima Tax Relief Rating Details

Price Affordability
1.1 (7 reviews)
2.3 (9 reviews)
Reviewer's quote

They stole my money and did nothing. Get the same information over and over pretending they needed it to be signed when you had clearly already done it before. They seem to be scammers. My advice is to work with IRS on your own.

PissedConsumer1413398

They have stolen my 4000 and has n pop t resolved my tax problems, and has hiven me mo record of what was done.

Deborah A
Staff
1.4 (7 reviews)
2.9 (10 reviews)
Reviewer's quote

I never recieved my state check

PissedConsumer1643059

I cashed out 64000 in order to pay my house off. The following year my tax software said I owed 29,030 in Federal taxes! I contacted Optima Tax Relief to help get my taxes negotiated down to a reasonable level. It took 2 months exactly, but they were able to negotiate my taxes to a more reasonable...

donald O
Customer service
1.8 (6 reviews)
2.4 (11 reviews)
Reviewer's quote

I paid them thousands to resolve a NYS tax issue in 2012 due to a divorce. I was told 2 years later that everything was resolved. Just got a letter in the mail from NYS with a huge bill! So I called them, EVERYONE dodged me after I told them I was a previous client. I was promised call backs and...

Anna P

...At times, Customer Service was downright nasty. The only reason I give even one star below is because I want to make sure it registers. I am really pissed...

Charles N

US Tax Shield and Optima Tax Relief Pros and Cons

Pros
No votes
  • Convincing me into doing something for me and my taxes
  • Misrepresented services
  • Customer service agent that took my original phone call
Cons
No votes
  • Took our money and in almost 2 years
  • Misrepresented services
  • Solutions offered

US Tax Shield and Optima Tax Relief Most Positive Reviews

Top rated reviews
No votes
5

I cashed out 64000 in order to pay my house off. The following year my tax software said I owed 29,030 in Federal taxes!...

US Tax Shield and Optima Tax Relief Most Critical Reviews

Lowest rated reviews
1

US Tax Shield scammed me out of $5,000. Almost ruined my marriage. They did next to nothing for me and didn't deliver...

1

I paid them $3K in July 2015 and to date, they have not not saved me a dime and I still owe the IRS the same as when I...

US Tax Shield and Optima Tax Relief Latest Reviews

Recent published reviews
2

I never recieved my state check

Read all 21 reviews

Took my money and still have the same problem haven't solved anything and its been 2 years. I'm starting to...

Read all 17 reviews

US Tax Shield and Optima Tax Relief Products and Services

Most reviewed product and services
  • Us Tax Shield Tax Resolution (12 reviews)
  • Optima Tax Relief Tax Resolution (14 reviews)
  • Optima Tax Relief Customer Care (1 review)