PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Optima Tax Relief and US Tax Shield as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Optima Tax Relief

Optima Tax Relief

Has Verified Representatives
2.0
US Tax Shield

US Tax Shield

Has Verified Representatives
1.8
Optima Tax Relief
US Tax Shield

Optima Tax Relief and US Tax Shield Overview

Total reviews
19
21
Company responses
1
5
Issues resolved
3
0

Optima Tax Relief and US Tax Shield Consumer Ratings

Rank
19 out of 215 in Taxes category
24 out of 215 in Taxes category
Reliability
15 in category
26 in category
Customer service
12 in category
19 in category
Value for money
22 in category
25 in category
Billing Practices
16 in category
20 in category

Optima Tax Relief and US Tax Shield Rating Details

Reliability
1.8 (14 reviews)
1 (4 reviews)
Reviewer's quote

If I could give them zero stars, I would!!I am disgusted by the service provided and paid $8485 for absolutely NOTHING!I would have been better off going to the IRS myself, accompanied by my tax consultant. An IRS agent reached out twice, provided her contact details more than a year ago. As of...

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They stole my money and did nothing. Get the same information over and over pretending they needed it to be signed when you had clearly already done it before. They seem to be scammers. My advice is to work with IRS on your own.

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Customer service
2.5 (13 reviews)
1.8 (6 reviews)
Reviewer's quote

...At times, Customer Service was downright nasty. The only reason I give even one star below is because I want to make sure it registers. I am really pissed...

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I never recieved my state check

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Value for money
1.3 (12 reviews)
1 (5 reviews)
Reviewer's quote

...All they want is your money..

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...They are a waste of money. Don’t hire them!..

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Billing Practices
1.8 (11 reviews)
1.4 (5 reviews)
Reviewer's quote

They have stolen my 4000 and has n pop t resolved my tax problems, and has hiven me mo record of what was done.

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Three years ago I paid US Tax Shiels close to $6k. Six months later I got an email that the attorney resigned. I got a letter from the IRS confirming their statement. Months later they called and asked for my new tax return. This procedure continued for 3 years. Fellows, trust me they do nothing...

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Optima Tax Relief and US Tax Shield Pros and Cons

Pros
  • Convincing me into doing something for me and my taxes
  • Misrepresented services
  • Customer service agent that took my original phone call
No votes
Cons
  • Misrepresented services
  • Took our money and in almost 2 years
  • Solutions offered
No votes

Optima Tax Relief and US Tax Shield Most Positive Reviews

Top rated reviews
5

I cashed out 64000 in order to pay my house off. The following year my tax software said I owed 29,030 in Federal taxes!...

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No votes
3.5

I've been trying to get some answers but couldn't get a call back. The lady I spoke with looked everything up &...

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No votes

Optima Tax Relief and US Tax Shield Most Critical Reviews

Lowest rated reviews
1

I paid them $3K in July 2015 and to date, they have not not saved me a dime and I still owe the IRS the same as when I...

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1

US Tax Shield scammed me out of $5,000. Almost ruined my marriage. They did next to nothing for me and didn't deliver...

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1

I wasted $995 on Optima Tax Relief to basically get an amount owed to the IRS. I already told them what I owed because i...

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1

They set up payment plan with IRS but charged me $3k to do so after which I found out I could have done that myself by c...

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Optima Tax Relief and US Tax Shield Latest Reviews

Recent published reviews
1

I had reached an agreement for payment of back taxes with the IRS, although the IRS could not be specific about what I...

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3

I never recieved my state check

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1.5

If I could give them zero stars, I would!!
I am disgusted by the service provided and paid $8485 for absolutely NOTHING!
I...

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1

They stole my money and did nothing. Get the same information over and over pretending they needed it to be signed when...

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Optima Tax Relief and US Tax Shield Products and Services

Most reviewed product and services
  • Optima Tax Relief Tax Resolution (15 reviews)
  • Optima Tax Relief Customer Care (1 review)
  • Us Tax Shield Tax Resolution (12 reviews)