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Universal Mania

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $3.7K CLAIMED LOSSES
  • $263 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Seemed like a grat deal 1
  • Price and content of website 1
  • Price 1
  • Ease of ordering 1

Customers don't like

  • No refund and order is not shipped in weeks4
  • Have not shipped an order that was paid for over a week ago4
  • Cant get ahold of anyone4
  • Um confirmed order but never delivered2
  • Anything about it2
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Opticsplanet

E-commerce
Has verified representatives
  • 2 ISSUES RESOLVED
  • 52 COMPANY RESPONSES
  • 94 TOTAL REVIEWS
  • $13.2K CLAIMED LOSSES
  • $377 AVERAGE LOSS
2.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Them 2 years ago 2
  • At first they were helpfull until order was made 2
  • Sales people 1

Customers don't like

  • Customer service4
  • Item not delivered2
  • Very bad customer service1
  • Said item was backordered then month later sent wrong item1
  • Poor customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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