PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SurveyMonkey and Opinion Outpost as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SurveyMonkey
Opinion Outpost

SurveyMonkey and Opinion Outpost Overview

Total reviews
53
50
Company responses
0
0
Issues resolved
1
0

SurveyMonkey was first mentioned on PissedConsumer on Nov 15, 2010 and since then this brand received 53 reviews. It is 3 reviews more than Opinion Outpost received since Jun 27, 2017.

SurveyMonkey and Opinion Outpost Consumer Ratings

Rank
43 out of 279 in PR and Marketing category
31 out of 254 in Gift Cards, Rewards and Cashbacks category
Customer service
44 in category
35 in category
Website
46 in category
20 in category
Value for money
28 in category
13 in category

SurveyMonkey and Opinion Outpost Rating Details

Customer service
1.1 (29 reviews)
1.3 (17 reviews)
Reviewer's quote

...But the customer service is horrible. And their "No Refund" policy is a dishonest way of swindling more recurring revenue from unsuspecting users. I was the admin of an account for a Not-for-Profit that used Survey Monkey to do a town wide survey in year 1...

Herson

The phone member service said two to three business days' wait, so we are past that. What is going on with Opinion Outpost these days? Your member service seems to have fallen off the cliff. H***ki Ya***a= Opinion Outpost It has now been two full weeks, and not even a "boo" from your "research...

PissedConsumer1066959
Website
1.8 (23 reviews)
2 (15 reviews)
Reviewer's quote

...Their website is nearly impossible to navigate to a place to report issues, and they are incredibly slow to respond. They show more similarity to a scam website than a legitimate business. They certainly give the impression that milking the consumer is a large part of their business model..

KEITH C

One of my kids accidentally sign me up now I can't even unsubscribe

PissedConsumer1758168
Value for money
1.5 (22 reviews)
2.1 (17 reviews)
Reviewer's quote

...For any other items that we all have to pay money on our cars, house, credit card bills, home energy bills etc. we get a reminder..

Ann M

...Tgey wont give me my reward and will not contact me anymore i took my time doing these surveys which took time away from my daughter they owe me money they are thieves..

Randi J

SurveyMonkey and Opinion Outpost Pros and Cons

Pros
  • Lousy customer services and crooked billing practices
  • Survey design interface
  • Strength of toolset
  • Will let you open account and take surveys
  • Voicing my opinion
  • It was easy to use
Cons
  • Customer service
  • Subscription plans
  • Procedure
  • You took my and many others well deserved pay
  • Will no allow you to redeem points to paypal
  • Even on facebook you blame everyone but yourself

SurveyMonkey and Opinion Outpost Most Positive Reviews

Top rated reviews
4

I am polling 5 people for meeting times. How do I send one question with 5 potential meeting times for people to choose...

5

MY ACCOUNT HAS BEEN FROZEN FOR A LONG TIIME

SurveyMonkey and Opinion Outpost Most Critical Reviews

Lowest rated reviews
1

If you want to use survey site, it is so obvious that you are gonna use more than 10 questions right? But survey monkey...

1

6/27/2017 I JUST STARTED YESTERDAY AND PROVIDED AT-LEAST 4 HOURS OF SURVEYS. TO DAY I GOT TO 105 POINTS. 100 POINTS =...

SurveyMonkey and Opinion Outpost Latest Reviews

Recent published reviews
1

Trying to cancel and I can’t get a returned call
We are no longer using and want to cancel.
Call 781-568-9075 about cancel...

Read all 53 reviews

Could you please tell me an workable email address for Opinion Outpost?, when I spend 40 minutes on a survey and dont re...

Read all 50 reviews

SurveyMonkey and Opinion Outpost Products and Services

Most reviewed product and services
  • Surveymonkey Survey Service (18 reviews)
  • Surveymonkey Customer Care (5 reviews)
  • Opinion Outpost Account (9 reviews)
  • Opinion Outpost Customer Care (7 reviews)
  • Opinion Outpost Survey Service (6 reviews)