PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vistaprint and Ooshirts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Vistaprint
Ooshirts

Vistaprint and Ooshirts Overview

Total reviews 118 575
Company responses 0 69
Issues resolved 0 4

Vistaprint and Ooshirts Consumer Ratings

Rank
18 out of 192 in Printing category
512 out of 2139 in Footwear and Clothing category
Customer service
7 in category
529 in category
Website
14 in category
443 in category
Product or Service Quality
13 in category
412 in category
Price Affordability
5 in category
395 in category

Vistaprint and Ooshirts Rating Details

Customer service
2 (29 reviews)
1.1 (238 reviews)
Reviewer's quote

...They have the worst customer service, I refuse to ever do business with them..

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...I'm sure my $50 order will not impact their revenue, but if a dozen others opt for a different provider, maybe they could learn something about customer service. Personally I've spent 30+ years in Customer Service and CS Leadership. This was very poor customer service...

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Website
2.6 (26 reviews)
2.1 (219 reviews)
Reviewer's quote

...I called and they try telling me i set up some vista print marketing website that i never heard of...

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With a poorly designed website, they robbed me of 422$, and when I tried to contact them on their "online chat" or their "phone number," neither worked on a cell or landline. These thieves are *** artists trying to make themselves look like a reliable business such as CustomInk. Don't order...

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Product or Service Quality
2 (25 reviews)
1.7 (197 reviews)
Reviewer's quote

...Everything was great quality too!..

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Etc!) Not only that but they were 2 MONTHS LATE!!! When I contacted customer service they said "this is the industry standard" BULL! I've had this design printed by other people before (and OOshirts too, which came out great the first time!) They are so up and down and unreliable, some stuff comes...

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Price Affordability
3.2 (24 reviews)
2.5 (159 reviews)
Reviewer's quote

My first order's pckg was open resulting in some loss of charity flyers; sent one email, recvd full replacement order free, expedited 2 days later. Second order I simply emailed a question about how to be more efficient with a charity's stamp i.e. better ink coverage on my envelopes. Rcvd same...

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...I can only imagine that most of their issues come from being short staffed and from their inability to afford paying for the mistakes they've made as their price point is so low. My Advice: Support your local printer. The extra...

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Vistaprint and Ooshirts Pros and Cons

Pros
  • Prices
  • Selection
  • Products
  • Website
  • Price
  • Design abilties
Cons
  • Customer service
  • On-hold time
  • Non-transparent ordering process
  • Customer service
  • Lack of response
  • Lack of customer service

Vistaprint and Ooshirts Most Positive Reviews

Top rated reviews
5

I want to express how amazing our experience with Vistaprint was. I had misspelled two different banners. When I called...

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5

I can't say enough about ooShirts. They were quick and very good. I see some people had problems with them but I certa...

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5

I have had nothing but great experience....one time they delivered a package to a wrong address, which was basically my...

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5

Shirst are too small need to return for bigger sizes 3x

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Vistaprint and Ooshirts Most Critical Reviews

Lowest rated reviews
1

I used to spend quite a bit with VistaPrint...never again. They sent me a postcard for my Birthday...oh how nice I...

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1

When attempting to correct an issue with DAMAGED MERCHANDISE (SHIRTS HAD HOLES IN THEM) I was refused a replacement...

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1

I registered for the free month trial of VistaPrint's business email packages and I then cancelled it to stop myself...

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1

I can't explain how horrible the service is!! How is this company still open. I made up a t-shirt to do something nice...

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Vistaprint and Ooshirts Latest Reviews

Recent published reviews
4.6

My first order's pckg was open resulting in some loss of charity flyers; sent one email, recvd full replacement order...

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1.7

I found their site via internet search. I liked the tool, shirt was for my son turning 21. Plenty of time for normal pro...

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1

Vistaprint cancelled my domain without advising me. I had no website, I had to wait a whole week to transfer my domain...

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1.2

WORST and deceiving retailer I have experienced in years. Son ordered three custom shirts. Did not arrive or printed in...

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Vistaprint and Ooshirts Products and Services

Most reviewed product and services
  • Vistaprint Printing Service (14 reviews)
  • Vistaprint Shipping Service (4 reviews)
  • Vistaprint Brochure Printing Service (1 review)
  • Ooshirts Shirt (162 reviews)
  • Ooshirts T-shirt (94 reviews)
  • Ooshirts Shipping Service (73 reviews)