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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $3.6K CLAIMED LOSSES
  • $198 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Technology 2
  • Solid phone service at little cost 2
  • Initial service 1
  • Price until i canceled 1
  • Old style answering machine 1

Customers don't like

  • Unauthorized charges to my card3
  • Customer service is not helpful3
  • Customer service2
  • Hidden fees requiring customer to cancel upgraded service2
  • Customer service practices2
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Vonage

Telecommunications
  • 0 ISSUES RESOLVED
  • 211 TOTAL REVIEWS
  • $42.1K CLAIMED LOSSES
  • $501 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • When they are truthful 2
  • Service until i must contact support 2
  • Promise of service to be provided 1
  • Reliable phone service 1

Customers don't like

  • Customer service14
  • Billing9
  • Fraudulent misrepresentation7
  • Service7
  • Executive response team4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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