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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 62 TOTAL REVIEWS
  • $14.9K CLAIMED LOSSES
  • $679 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Reliability
Exchange, Refund and Cancellation Policy
  • Technology 2
  • Solid phone service at little cost 2
  • Was one of the best voip on the market 1
  • Promise 1
  • Price until i canceled 1

Customers don't like

  • Customer service is not helpful2
  • User interface full of charge-up bombs1
  • Unauthorized charges to my card1
  • Taking money from my bank account without permission1
  • Sales during cancellation1
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Vonage

Telecommunications
  • 0 ISSUES RESOLVED
  • 236 TOTAL REVIEWS
  • $59.6K CLAIMED LOSSES
  • $608 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Exchange, Refund and Cancellation Policy
  • When they are truthful 2
  • Service until i must contact support 2
  • Reliable phone service 1
  • Promise of service to be provided 1
  • Connectivity 1

Customers don't like

  • Customer service10
  • Fraudulent misrepresentation5
  • Service4
  • Deceitfulness3
  • Billing3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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