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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 58 TOTAL REVIEWS
  • $14.9K CLAIMED LOSSES
  • $710 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Technology 2
  • Solid phone service at little cost 2
  • Was one of the best voip on the market 1
  • Promise 1
  • Price until i canceled 1

Customers don't like

  • Customer service is not helpful2
  • User interface full of charge-up bombs1
  • Unauthorized charges to my card1
  • Taking money from my bank account without permission1
  • Sales during cancellation1
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2213 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $834 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Internet 6
  • You are a bunch of overcharging crooks 4
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service30
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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