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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $3.6K CLAIMED LOSSES
  • $198 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Technology 2
  • Solid phone service at little cost 2
  • Old style answering machine 1
  • Promise 1
  • Price until i canceled 1

Customers don't like

  • Unauthorized charges to my card3
  • Customer service is not helpful3
  • Customer service2
  • Hidden fees requiring customer to cancel upgraded service2
  • Customer service practices2
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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2141 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $844 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service83
  • Poor service31
  • Customer service17
  • Bait and switch14
  • Fraudulent tactics10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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