Ooma vs Straight Talk Wireless

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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $185 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Solid phone service at little cost 2
  • Friendly customer service 1
  • Initial service 1
  • Old style answering machine 1
  • Technology 1

Customers don't like

  • Customer service is not helpful3
  • Annoying beeping for non-ooma calls2
  • Continued charges to my card after months of phone calls2
  • Customer service practices2
  • Unauthorized charges to my card2

Products by Ooma

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Straight Talk Wireless

Telecommunications
  • 4 ISSUES RESOLVED
  • 1444 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $364 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Price 16
  • Unlimited plan has served me well 13
  • Service plan 6
  • Cell phone 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service69
  • Customer service staff30
  • Being lied to29
  • Misleading terms of service27
  • Incompetence of customer service11

Products by Straight Talk Wireless

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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