PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ooma and Straight Talk Wireless as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ooma

Ooma

1.8
Straight Talk Wireless

Straight Talk Wireless

Has verified representatives
2.8
Ooma
Straight Talk Wireless

Ooma and Straight Talk Wireless Overview

Total reviews
81
1894
Company responses
0
1519
Issues resolved
0
6

Straight Talk Wireless was first mentioned on PissedConsumer on Mar 17, 2010 and since then this brand received 1894 reviews. It is 1813 reviews more than Ooma received since Jun 18, 2012.

Ooma and Straight Talk Wireless Consumer Ratings

Rank
190 out of 1945 in Telecommunications category
58 out of 1945 in Telecommunications category
Customer service
238 in category
210 in category
Product or Service Quality
160 in category
86 in category
Price Affordability
134 in category
107 in category

According to consumer ratings and reviews, Straight Talk Wireless ranks 132 points higher in the Telecommunications category than Ooma. People gave Ooma 1.3 stars for Customer service criterion in Telecommunications category and it is 326 points higher than the worst rated brand in this category. At the same time, Straight Talk Wireless was rated 1.3 stars for Customer service criterion in this category and it is 354 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Straight Talk Wireless has a higher rating than Ooma. Regarding Price Affordability criterion, consumers gave Ooma 2.4 stars and it is 76% greater than other in category. Straight Talk Wireless however was rated 2.8 stars and it is 81% greater than other in category.

Ooma and Straight Talk Wireless Rating Details

Customer service
1.3 (39 reviews)
1.3 (593 reviews)
Reviewer's quote

Cancel service scam!!!!! I cancelled my account but was billed monthly for 8 months. Once I realized that they continued to bill; I called was told that while I cancelled since I didn't call back to say that I transfer the phone number that is why they continued billing me. They calmed sending me...

PissedConsumer1697638

...I called their customer service and the man saw the 7000 points reward on the screen, but, said I couldn't redeem it because it showed extra line added. He ended up not cooperating. HE EVEN SAID THAT HE COULD ADD THE 7000 POINTS REWARD EARN REDEEMABLE TO ME, BUT, HE WOULDN'T...

Donalda
Product or Service Quality
1.7 (37 reviews)
2.1 (525 reviews)
Reviewer's quote

I tried several times to cancel and each time they will not do so. I have filed a complaint with Visa. I would never use Ooma again. The company is a bunch of crroks.

PissedConsumer1621240

Crap *** service. Go home..

Jacob
Price Affordability
2.4 (34 reviews)
2.8 (515 reviews)
Reviewer's quote

Basically they are now charging for the very same service that was originally part of the purchase price--and trying to get consumers to pay a monthly charge for what they paid for in the first place. When offered the trial period and then calling to cancel I was told that all my original service...

PissedConsumer1074789

...It was a cell phone company with a reasonable price. In May of this year I switched over to another carrier for half the price. Fewer minutes but I no longer need them...

Jeffrey C

Ooma and Straight Talk Wireless Pros and Cons

Pros
  • Technology
  • Solid phone service at little cost
  • Was one of the best voip on the market
  • Price
  • Unlimited plan has served me well
  • Cell phone
Cons
  • Customer service
  • Billing practices
  • Being deceived about what to expect to pay for fees and taxes
  • Horrible customer service
  • Customer service staff
  • Misleading terms of service

Ooma and Straight Talk Wireless Most Positive Reviews

Top rated reviews
5

I got in on OOMA before they started charging the monthly taxes about 5 years ago. It works great and I've had no issue...

5

i bought a galaxy3 three days ago and called customer service to have it activated I was just gonna have my previous...

Ooma and Straight Talk Wireless Most Critical Reviews

Lowest rated reviews
1

Voice cuts out several times a minute causing others to ask me to repeat what I said. Ooma said it was my ISP so I...

1

Straighttalk will not allow anyone to update the phone with the newest software. Straighttalk says go to Samsung and Sam...

Ooma and Straight Talk Wireless Latest Reviews

Recent published reviews
1

Cancel service scam!!!!!
I cancelled my account but was billed monthly for 8 months.
Once I realized that they continued t...

Read all 81 reviews
2

The phone company seems to continue to have problems with all accessing the account. Due to
they erased the phone # on my...

Read all 1894 reviews

Ooma and Straight Talk Wireless Products and Services

Most reviewed product and services
  • Ooma Customer Care (13 reviews)
  • Ooma Account (10 reviews)
  • Ooma Home Phone (4 reviews)
  • Straight Talk Wireless Phone Service (372 reviews)
  • Straight Talk Wireless Phone Plan (167 reviews)
  • Straight Talk Wireless Customer Care (135 reviews)