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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $3.6K CLAIMED LOSSES
  • $198 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Technology 2
  • Solid phone service at little cost 2
  • Initial service 1
  • Price until i canceled 1
  • Old style answering machine 1

Customers don't like

  • Unauthorized charges to my card3
  • Customer service is not helpful3
  • Customer service2
  • Hidden fees requiring customer to cancel upgraded service2
  • Customer service practices2
Delete
  • 0 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Concept 4
  • Supposed services 1

Customers don't like

  • Poor customer service9
  • Tech team couldnt fix issues6
  • Fax service didnt work5
  • Tech support are morons3
  • Wasted an hour of my life again3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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