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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 57 TOTAL REVIEWS
  • $14.9K CLAIMED LOSSES
  • $710 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Technology 2
  • Solid phone service at little cost 2
  • Price until i canceled 1
  • Was one of the best voip on the market 1
  • Promise 1

Customers don't like

  • Customer service is not helpful2
  • Sales during cancellation1
  • Taking money from my bank account without permission1
  • Unauthorized charges to my card1
  • User interface full of charge-up bombs1
Delete
  • 0 ISSUES RESOLVED
  • 106 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $8.4K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Concept 4
  • Fax service is ok 1
  • Phones 1
  • Supposed services 1
  • Web site 1

Customers don't like

  • Poor customer service5
  • Billing3
  • Fax service didnt work3
  • Tech team couldnt fix issues3
  • Tech support are morons2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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