Ontrac vs Ups

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Ontrac

Shipping
  • 1 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $3.4K CLAIMED LOSSES
  • $241 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Turnaround Time
Exchange, Refund and Cancellation Policy
  • Information about delivery status is poor and inaccurate 3
  • Never on time - not once 2
  • Nothing about dealing with ontrac 2
  • Totally exasparated 2
  • Alleged lower delivery prices 1

Customers don't like

  • Horrific4
  • Delivery personnel3
  • Inept3
  • Liars3
  • Not delivered2

Products by Ontrac

No items

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Ups

Shipping
  • 15 ISSUES RESOLVED
  • 4375 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $924 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Turnaround Time
Exchange, Refund and Cancellation Policy
  • Tracking tool 22
  • Awful 6
  • Very bad 6
  • Its just this order i am very upset with ups about 4
  • Tracking our packages 4

Customers don't like

  • Poor customer service141
  • Delivery125
  • Unethical business practices68
  • Customer service agent62
  • Incompetent delivery driver39

Products by Ups

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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