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Ontrac

Transportation and Logistics
  • 0 ISSUES RESOLVED
  • 189 TOTAL REVIEWS
  • $10.7K CLAIMED LOSSES
  • $249 AVERAGE LOSS
1.2
Customer service
Website
Turnaround Time
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Totally exasparated 3
  • Customer service rep 3
  • Befuddled ignorance 3
  • How customer service totally ignored me 2
  • Tracking 1

Customers don't like

  • Wait for customer service3
  • Total failure in delivering my package3
  • Not delivered3
  • Inept3
  • Falsely marked delivered3
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Ups Store

Transportation and Logistics
  • 5 ISSUES RESOLVED
  • 538 TOTAL REVIEWS
  • $86.4K CLAIMED LOSSES
  • $511 AVERAGE LOSS
1.6
Customer service
Website
Turnaround Time
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Convenient location 8
  • Clean 2
  • Ukraine ups is mafia 1
  • That the package arrived 1
  • Store was well kept and looked fully stocked 1

Customers don't like

  • Customer service11
  • Store employees4
  • Way i was treated3
  • Manager3
  • Too many lost or misplaced packages2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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