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Ontrac

Shipping
  • 0 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $4.9K CLAIMED LOSSES
  • $203 AVERAGE LOSS
1.2
Customer service
Website
Turnaround Time
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Never on time - not once 4
  • Customer service rep 2
  • Totally exasparated 2
  • Alleged lower delivery prices 1
  • How customer service totally ignored me 1

Customers don't like

  • Inept3
  • Falsely marked delivered2
  • Not delivered2
  • One customer service agent working for entire company apparently2
  • Ontrac does not use gps to find address2
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Ups Store

Shipping
Has verified representatives
  • 3 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 473 TOTAL REVIEWS
  • $83K CLAIMED LOSSES
  • $539 AVERAGE LOSS
1.5
Customer service
Website
Turnaround Time
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Convenient location 7
  • Price 1
  • Professionalism 1
  • That the package arrived 1
  • Ukraine ups is mafia 1

Customers don't like

  • Manager3
  • Poor customer service2
  • Respone from owner2
  • Response of agent2
  • Way i was treated2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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