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Onstar

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 98 TOTAL REVIEWS
  • $42.3K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
Turnaround Time
  • On-board diagnostics 2
  • Navigation 2
  • Ford without onstar 1
  • Service before 2015 1
  • Reliability over the years under old system 1

Customers don't like

  • Customer service3
  • Unreliability under new system2
  • Service1
  • Unreliable product1
  • Unreliability of new system1
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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1464 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Turnaround Time
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Good service 2

Customers don't like

  • Poor service provided6
  • Attempt to overcharge5
  • Store staff5
  • Terriable customer service4
  • Un-skilled mechanics4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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