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Onstar

Service Centers and Repairs
  • 2 ISSUES RESOLVED
  • 128 TOTAL REVIEWS
  • $43.1K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • On-board diagnostics 2
  • Navigation 2
  • Sirius xm radio 1
  • Service before 2015 1
  • Reliability over the years under old system 1

Customers don't like

  • Customer service6
  • Customer service incomplete disclosure3
  • Unreliability under new system2
  • Unreliability of new system2
  • Lack of customer service2
Delete
  • 3 ISSUES RESOLVED
  • 512 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
2.1
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • That they work fast 2
  • Had my part in stock 2
  • All the locations 2
  • Lost my 2003 ford excursion 1
  • Female employee talks up products with rebates 1

Customers don't like

  • Horrible customer service10
  • Poor service3
  • Products2
  • Nobody takes responsibility2
  • Incorrect parts2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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