PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about OnlineCityTickets and Ticketcity as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

OnlineCityTickets
Ticketcity

OnlineCityTickets and Ticketcity Overview

Total reviews
224
33
Company responses
0
0
Issues resolved
5
0

OnlineCityTickets and Ticketcity Consumer Ratings

Rank
42 out of 201 in Tickets category
33 out of 201 in Tickets category
Customer service
24 in category
21 in category
Exchange, Refund and Cancellation Policy
17 in category
7 in category
Value for money
29 in category
21 in category
Website
34 in category
30 in category

OnlineCityTickets and Ticketcity Rating Details

Customer service
1.2 (144 reviews)
1.2 (18 reviews)
Reviewer's quote

...When tickets were delivered via email, I called customer service. Got no remedy and in fact customer service was yet another company..

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Called customer service and was told the tickets I was purchasing at the time were not "in my cart" so it was a free for all. When the checkout page turned blank I was told that the tickets had been sold to someone else while I was checking out. I called customer service and spoke to a live agent...

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Exchange, Refund and Cancellation Policy
1.1 (142 reviews)
1.3 (15 reviews)
Reviewer's quote

I could not attend the event, so I was forced to re sale my tickets since it is no refund policy, but I could not download the tickets so that I could upload them, to a re sale site. I reported this many, times to seller. Thank God I didnt travel 2 hours to attend the event as the tickets werent...

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...79 USD on July 31,2019 for Pit tickets to Rolling Stones in Miami for end of August show never received the tickets never received a refund !! after a mouth of , Waiting...

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Value for money
1.1 (142 reviews)
1.3 (17 reviews)
Reviewer's quote

charged 3x ticket value blindly wtf..

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...3 weeks later thy give a rescheduled date I can't get my money back for the tickets..

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Website
1.3 (140 reviews)
1.4 (15 reviews)
Reviewer's quote

Illegal third-party website rude staff no customer service no way to get in touch with anyone Still $500 of my money into even a lawyer couldn’t get it back through the sneaky bastards..

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...The website was easy to use and the tickets came right after we finished the order. We got to the game and loved the seats we selected. There was no scam or poor service...

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OnlineCityTickets and Ticketcity Pros and Cons

Pros
  • Early ticket pre-sale
  • An online service to get event tickets
  • That i thoufgt they would help me
  • There are no pros
  • That i thought i had 2 tickets
  • Responsive customer service
Cons
  • Deceptive sales tactics
  • This site is basically fraudent
  • Getting bait and switched and ripped off
  • Poor communication
  • Impossible to reach
  • Awful customer service

OnlineCityTickets and Ticketcity Most Positive Reviews

Top rated reviews
5

Bought tickets to Elf in Boston. They literally arrived the next day by UPS and they were the seats I bought. Show was...

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4.8

I see a lot of negative reviews here, but feel need to tell our story. We bought tickets to a Cubs game for our group....

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4.6

We received our tickets for the Steel Panther concert at the Fillmore from seller in a few days before the concert....

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No votes

OnlineCityTickets and Ticketcity Most Critical Reviews

Lowest rated reviews
1

I paid 317.99$ for 2 tickets on Online City Tickets. Finally the real value for each ticket was 52.75$ per ticket. I...

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1

Yesterday, I decided on my lunch (and in a rush), that I would purchase tickets to the Trans-Siberian Orchestra playing...

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1

Box Office Ticket Center overcharges for tickets that can be bought from the concert venue itself for a much cheaper...

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1

Ticket city is dishonest in its presentation. Bought tickets for a concert and we did not get the seats that were...

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OnlineCityTickets and Ticketcity Latest Reviews

Recent published reviews
No votes

Are you *** kidding me. Your site is *** I want my money back. The Doobie Brothers would not want people hating them...

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1

SCAMERS !! Payed $4,250.79 USD on July 31,2019 for Pit tickets to Rolling Stones in Miami for end of August show never...

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1

You are a scam company. If I knew where you were located before I purchased I would have never done it. You are an...

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No votes

I purchased my parking ticket today and haven't got my parking ticket sent back to me

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OnlineCityTickets and Ticketcity Products and Services

Most reviewed product and services
  • Onlinecitytickets Concert Ticket (71 reviews)
  • Onlinecitytickets Show Ticket (18 reviews)
  • Onlinecitytickets Event Ticket (16 reviews)
  • Ticketcity Concert Ticket (4 reviews)
  • Ticketcity Shipping Service (3 reviews)
  • Ticketcity Sport Ticket (3 reviews)