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OnlineCityTickets
StubHub

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

OnlineCityTickets

OnlineCityTickets

1.2
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 213 TOTAL REVIEWS
Rank
39 out of 266
in Tickets category
Rating Details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    121
  • SUCCESSFUL
    52%
  • AVG CALL DURATION
    03:19
  • ISSUES RESOLVED
    10%
Top Products and Services
1.2
69 reviews
1
16 reviews
1.1
15 reviews
StubHub

StubHub

1.6
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 120 TOTAL REVIEWS
Rank
12 out of 266
in Tickets category
Rating Details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    04:57
  • ISSUES RESOLVED
    0%
Top Products and Services
1.1
17 reviews
1.6
11 reviews
1.6
5 reviews

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ScreechingMarshFrog
#1561422

DO NOT USE ONLINECITY TICKETS. TOTAL SCAM.

I bought 2 tickets for a concert for me and me friend. Only one worked. The other one we were told at the gate was "invalid". So of course neither of could go since we planned to go together.

Now they are saying they MIGHT only refund for the 1 ticket if at all.

TOTAL SCAM. I bought 4 tickets from StubHub, totally legit, no problem.

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