PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about WalMart and OneVanilla as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

WalMart
OneVanilla

WalMart and OneVanilla Overview

Total reviews 10310 534
Company responses 1 0
Issues resolved 94 2

WalMart and OneVanilla Consumer Ratings

Rank
72 out of 357 in Supermarkets and Malls category
29 out of 191 in Cards category
Customer service
64 in category
24 in category
Website
57 in category
28 in category
Product or Service Quality
62 in category
24 in category
Diversity of Products or Services
65 in category
30 in category

WalMart and OneVanilla Rating Details

Customer service
1.6 (3458 reviews)
1.6 (221 reviews)
Reviewer's quote

...Why does your customer service department not care about the customer?..

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...I called the Vanilla pre paid customer service and was given information of how the cards were used for fraudulent activity!!! Please help in recovering my money thank you..

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Website
2.3 (3029 reviews)
1.7 (204 reviews)
Reviewer's quote

The website was unable to move past the times that would be available for delivery of my groceries. The person I talked to was helpful by informing me that the issue is technical and that it should be resolved by this evening. I will attempt to order these items tonight..

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...I entered my card information on the wrong website and don't realize entail two days later. Not only that, but I called the number on the back of the card and the lady seem to understand, she said I would get a dispute package in the mail in 10 business days. It never came, so I called...

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Product or Service Quality
2.1 (2819 reviews)
1.7 (202 reviews)
Reviewer's quote

...There would not be returns if they had quality control Example Purchased King Size Bed and was missing Backboard. They would not send a replacement, so it was returned Dining Room Table arrived with no legs. Would not replace...

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No way to get to customer service, have to email. Did that hours ago. No word back...

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Diversity of Products or Services
2.6 (2721 reviews)
1.7 (189 reviews)
Reviewer's quote

...Since Amazon has arrived along with many other online services, this has cut into an already diminishing market. I too use Amazon as well as other online services but have kept my loyalty based on American Companies using American Companies in using Walmart. But this has gotten worse...

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I filed a report to ask for refund of money paid to an online merchant since I don't use online services for merchandise. The merchant in question is in a city in the Midwest USA and I reside in the Eastern area. I could not have made a purchase in the merchant area since I never left my resident...

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WalMart and OneVanilla Pros and Cons

Pros
  • Prices
  • Location
  • Price
  • Easy transaction and process
  • Being able to buy stuff online
  • Easy to use when it works
Cons
  • Customer service
  • Service
  • Management
  • Length of time to resolve
  • Bad customer service
  • Being robbed and having no help

WalMart and OneVanilla Most Positive Reviews

Top rated reviews
5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

I paid for a 10$ subscription, the automatic payment didn't go through. So, I got refunded on my prepaid card and...

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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5

Had no problem using onevanilla card. My mom was suprised and loved her many choices to use out in this big world! ....

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WalMart and OneVanilla Most Critical Reviews

Lowest rated reviews
1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

I lost my card and someone tried to get replacement, I've called several times and provided proof (receipts, phone...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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1

Hi i purchased a one vanilla prepaid visa card i had loaded money on that card to use for my deposit on the hotel they...

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WalMart and OneVanilla Latest Reviews

Recent published reviews
3

I have had panic attacks and anxiety for yrs and have a Dr. prescribed medication called Zanax. I moved prescriptions...

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No votes

Want to ask where in Baltimore md. Where I can find your cards, I've been driving around going from store to store and...

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No votes

Consumer support about chairs I ordered through Walmart and the guy hung up on me. I did talk to a very nice and...

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No votes

I went to the supermarket tried paying with my gift card but the transaction didn't go through. Please fix this

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