PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about OneVanilla and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

OneVanilla
WalMart

OneVanilla and WalMart Overview

Total reviews
491
9267
Company responses
0
1
Issues resolved
1
82

OneVanilla and WalMart Consumer Ratings

Rank
39 out of 201 in Cards category
65 out of 332 in Supermarkets and Malls category
Customer service
24 in category
61 in category
Product or Service Quality
23 in category
55 in category
Website
32 in category
52 in category
Diversity of Products or Services
26 in category
60 in category

OneVanilla and WalMart Rating Details

Customer service
1.6 (197 reviews)
1.6 (3020 reviews)
Reviewer's quote

I had $40 suddenly just disappear from my one vanilla prepaid master card after using it at a Dairy Queen I then called customer service to see what happened and they didn't have an answer right then but said they would get back to me but never did..

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...I phone customer service and after a discussion, I was told that i would receive a full refund in a few days. Again nothing. The has been going on for almost 4 months...

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Product or Service Quality
1.7 (180 reviews)
2.1 (2446 reviews)
Reviewer's quote

The card was never used, I explained to customer service the family that I had purchased the card for as a Christmas gift needed cash to buy food and gifts for their children. One Vanilla Company has a bunch of lying customer service representative working in their office. They have said on three...

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I am ordering a product and want it assembled by Walmart..

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Website
1.6 (180 reviews)
2.4 (2652 reviews)
Reviewer's quote

There is no option on the website to add the zip code, and every time I try to add the zip code through the phone number, it states it was successfully registered but it never actually goes through. My card gets declined online every time because it has not registered a zip code even though I have...

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Can't get through on your messed up website in order to leave a tip for the delivery. He should not have to wait. What is going on????? The order was for groceries..

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Diversity of Products or Services
1.7 (166 reviews)
2.6 (2373 reviews)
Reviewer's quote

And they absolutely refuse achieve the impossible another my phone has been stolen all three of the cars were registered yet your customer services says that it's impossible registering for your automated Services asked us to register them in order to use them online and my talk-to-text thing...

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...ON TOP OF ALL THAT, THEY WOULDNT GIVE ME A REFUND! I ONLY USED IT ABOUT 8 DAYS! WALMART IS A CHEATER! AND ARE SELLING DANGEROUS PRODUCTS!..

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OneVanilla and WalMart Pros and Cons

Pros
  • Easy transaction and process
  • Being able to buy stuff online
  • Money
  • Prices
  • Location
  • Convenience
Cons
  • Bad customer service
  • Trying to reach customer service about fraud card
  • Length of time to resolve
  • Customer service
  • Service
  • Management

OneVanilla and WalMart Most Positive Reviews

Top rated reviews
5

I paid for a 10$ subscription, the automatic payment didn't go through. So, I got refunded on my prepaid card and...

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5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

Had no problem using onevanilla card. My mom was suprised and loved her many choices to use out in this big world! ....

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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OneVanilla and WalMart Most Critical Reviews

Lowest rated reviews
1

I lost my card and someone tried to get replacement, I've called several times and provided proof (receipts, phone...

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1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

Hi i purchased a one vanilla prepaid visa card i had loaded money on that card to use for my deposit on the hotel they...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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OneVanilla and WalMart Latest Reviews

Recent published reviews
No votes

I got this card at Walmart and told me I could get my money and don't let I have ace card with meta bank I need help...

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4

Check out / cashier never spoke no greeting, no thank you. I was totally ignored. Upon leaving I said thank you / have...

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No votes

I bought a new one vanilla card at the Walgreens and it told me that my card was not activated, so I should contact...

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No votes

They have my money but I have no goods don't want 5he goods no more I don't got that position no more because of no...

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OneVanilla and WalMart Products and Services

Most reviewed product and services
  • Onevanilla Prepaid Card (194 reviews)
  • Onevanilla Gift Card (42 reviews)
  • Onevanilla Customer Care (23 reviews)
  • Walmart Customer Care (816 reviews)
  • Walmart Manager (545 reviews)
  • Walmart Cashier (431 reviews)