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OneVanilla
Vanilla Mastercard

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

OneVanilla

OneVanilla

1.6
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 316 TOTAL REVIEWS
Rank
24 out of 362
in Cards category
Rating Details
Customer service
Website
Product or Service Quality
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    2140
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    03:18
  • ISSUES RESOLVED
    31%
Top Products and Services
1.7
164 reviews
1.3
26 reviews
1.2
20 reviews
Vanilla Mastercard

Vanilla Mastercard

1.3
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 179 TOTAL REVIEWS
Rank
46 out of 362
in Cards category
Rating Details
Customer service
Website
Product or Service Quality
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    80
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    02:40
  • ISSUES RESOLVED
    11%
Top Products and Services
1.1
85 reviews
1.2
22 reviews
1.5
14 reviews

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