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Onetravel

Travel Agencies
  • 2 ISSUES RESOLVED
  • 249 TOTAL REVIEWS
  • $87.2K CLAIMED LOSSES
  • $863 AVERAGE LOSS
1.3
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • This company and responsible 1
  • Low price 1
  • Last representative i spoke to 1
  • Great web site 1
  • Easy use of website 1

Customers don't like

  • Scam data on website4
  • Price fraud4
  • Difficulty getting refund4
  • Service3
  • Very poor customer service2
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VRBO

Travel Agencies
  • 1 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $17.1K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.9
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Location 1
  • Honest company 1
  • Caymans 1

Customers don't like

  • Service fee fraud1
  • Integrity1
  • Instructions on how to cancel1
  • Honesty1
  • Customer service and company policies1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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