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Onetravel

Travel Agencies
  • 2 ISSUES RESOLVED
  • 238 TOTAL REVIEWS
  • $86.5K CLAIMED LOSSES
  • $883 AVERAGE LOSS
1.3
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Easy use of website 1
  • Great web site 1
  • Last representative i spoke to 1
  • Low price 1
  • This company and responsible 1

Customers don't like

  • Scam data on website4
  • Difficulty getting refund4
  • Price fraud4
  • Service3
  • Very poor customer service2
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Sundance Vacations

Travel Agencies
  • 0 ISSUES RESOLVED
  • 148 TOTAL REVIEWS
  • $81.7K CLAIMED LOSSES
  • $3.7K AVERAGE LOSS
1.7
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Presentation 1

Customers don't like

  • Misleading presentations5
  • Having to get our money returned2
  • Refusal to communicate via writing2
  • Rude employee1
  • Texting when i did not allow for that1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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