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OneTravel

Travel Agencies
  • 2 ISSUES RESOLVED
  • 257 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.3
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • This company and responsible 1
  • Low price 1
  • Last representative i spoke to 1
  • Great web site 1
  • Easy use of website 1

Customers don't like

  • Terrible customer service6
  • Scam data on website5
  • Difficulty getting refund5
  • Price fraud4
  • Service3
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Southwest Vacations

Travel Agencies
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $478 AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Price 1
  • Attention given us by sw representstive regarding flights 1

Customers don't like

  • Terrible customer service2
  • Charges for services that were never used2
  • Sw clerk forced me for tips in mco1
  • Resort staff in attentive behavior during a bad situation1
  • Outside taxi drop off section1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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