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Onetravel

Travel Agencies
  • 2 ISSUES RESOLVED
  • 244 TOTAL REVIEWS
  • $87.2K CLAIMED LOSSES
  • $863 AVERAGE LOSS
1.3
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • This company and responsible 1
  • Low price 1
  • Last representative i spoke to 1
  • Great web site 1
  • Easy use of website 1

Customers don't like

  • Scam data on website4
  • Price fraud4
  • Difficulty getting refund4
  • Service3
  • Very poor customer service2
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Southwest Vacations

Travel Agencies
  • 0 ISSUES RESOLVED
  • 34 TOTAL REVIEWS
  • $6.7K CLAIMED LOSSES
  • $477 AVERAGE LOSS
1.8
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Price 1
  • Attention given us by sw representstive regarding flights 1

Customers don't like

  • Charges for services that were never used2
  • Sw clerk forced me for tips in mco1
  • Resort staff in attentive behavior during a bad situation1
  • Outside taxi drop off section1
  • Did not provide assistance for travel issue that was their issue1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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