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Onetravel

Travel Agencies
  • 2 ISSUES RESOLVED
  • 246 TOTAL REVIEWS
  • $87.2K CLAIMED LOSSES
  • $863 AVERAGE LOSS
1.3
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • This company and responsible 1
  • Low price 1
  • Last representative i spoke to 1
  • Great web site 1
  • Easy use of website 1

Customers don't like

  • Scam data on website4
  • Price fraud4
  • Difficulty getting refund4
  • Service3
  • Very poor customer service2
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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1077 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $430 AVERAGE LOSS
1.3
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Not a thing to like 6
  • Price 3
  • Chat feature 3
  • Ease of booking 2
  • Complete dishonest business model 2

Customers don't like

  • Did not receive refund18
  • Horrible customer service9
  • Given the runaround8
  • Poor phone service6
  • Agents unwilling to help5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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