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Onetravel

Travel Agencies
  • 2 ISSUES RESOLVED
  • 224 TOTAL REVIEWS
  • $79.6K CLAIMED LOSSES
  • $875 AVERAGE LOSS
1.3
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cheap price 1
  • Easy use of website 1
  • Great web site 1
  • Low price 1
  • This company and responsible 1

Customers don't like

  • Scam data on website4
  • Difficulty getting refund4
  • Price fraud4
  • Dishonest3
  • Trickery2
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Priceline

Travel Agencies
  • 4 ISSUES RESOLVED
  • 1023 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $431 AVERAGE LOSS
1.3
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Not a thing to like 5
  • Worst 4
  • Chat feature 3
  • Price 3
  • Ease of booking 2

Customers don't like

  • Did not receive refund18
  • Horrible customer service13
  • Given the runaround7
  • Customer service6
  • Poor phone service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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