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OneTravel
Orbitz

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

OneTravel

OneTravel

1.3
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 280 TOTAL REVIEWS
Rank
134 out of 681
in Travel Agencies category
Rating Details
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    97
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    07:13
  • ISSUES RESOLVED
    46%
Top Products and Services
1.5
134 reviews
1.4
20 reviews
No votes
2 reviews
Orbitz

Orbitz

1.5
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 390 TOTAL REVIEWS
Rank
100 out of 681
in Travel Agencies category
Rating Details
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    60
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    08:45
  • ISSUES RESOLVED
    50%
Top Products and Services
1.8
103 reviews
2.1
20 reviews
1.8
16 reviews

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