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Onemain Financial

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 813 TOTAL REVIEWS
  • $700K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Local customer service 6
  • Availability of funds 6
  • Friendly local office 6
  • How they take care of us 3
  • Local service 3

Customers don't like

  • Poor Customer service25
  • Rude staff20
  • Rude debt collector12
  • Poor training9
  • Rude ignorant manager8
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USAA

Loans and Mortgages
  • 7 ISSUES RESOLVED
  • 936 TOTAL REVIEWS
  • $3.7M CLAIMED LOSSES
  • $14.8K AVERAGE LOSS
1.7
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Horrible lying thieves 5
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Easy to access by phone 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service21
  • Customer service15
  • Being treated like a criminal12
  • Incompetent employees7
  • Did not resove issue6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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