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Onemain Financial

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 867 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Local customer service 6
  • Availability of funds 6
  • Friendly local office 6
  • Local service 3
  • Staff when applying 3

Customers don't like

  • Poor Customer service14
  • Rude staff9
  • Rude debt collector5
  • Office manager not willingness to find a solution4
  • Rude ignorant manager4
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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 445 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Agents were very nice 4
  • Friendly service 2
  • Online ability 2
  • Staff 2
  • Your help at the beging 1

Customers don't like

  • Lack of resolution to my issue6
  • Customer service3
  • Lack of issue resolution3
  • Springleaf not upfront3
  • Unprofessional3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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