PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Security Finance and OneMain Financial as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Security Finance
OneMain Financial

Security Finance and OneMain Financial Overview

Total reviews
160
1165
Company responses
0
0
Issues resolved
1
2

OneMain Financial was first mentioned on PissedConsumer on Aug 3, 2011 and since then this brand received 1165 reviews. It is 1005 reviews more than Security Finance received since May 31, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Security Finance customer support team than with OneMain Financial customer service.

Security Finance and OneMain Financial Consumer Ratings

Rank
97 out of 1192 in Loans and Mortgages category
141 out of 1192 in Loans and Mortgages category
Customer service
77 in category
103 in category
Staff
79 in category
98 in category
Diversity of Products or Services
101 in category
118 in category

According to consumer ratings and reviews, Security Finance ranks 44 points higher in the Loans and Mortgages category than OneMain Financial. People gave Security Finance 1.8 stars for Customer service criterion in Loans and Mortgages category and it is 280 points higher than the worst rated brand in this category. At the same time, OneMain Financial was rated 1.5 stars for Customer service criterion in this category and it is 254 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Security Finance has a higher rating than OneMain Financial. Regarding Diversity of Products or Services criterion, consumers gave Security Finance 1.8 stars and it is 72% greater than other in category. OneMain Financial however was rated 1.6 stars and it is 67% greater than other in category.

Security Finance and OneMain Financial Rating Details

Customer service
1.8 (89 reviews)
1.5 (405 reviews)
Reviewer's quote

...Customer service is closed..

Willie

...They got the same explanation I did when I confronted Jessica about her horrible customer service. They said they are "short staffed" and "doing their best to get to everyone as soon as they can". Customer don't want to hear this...

Sandra Y
Staff
1.9 (80 reviews)
1.6 (361 reviews)
Reviewer's quote

...I think they have an awesome no nonsense manager and staff now! They make me feel like I matter! And the manager knows my name and says hello every time I come through the door! I would recommend anyone go to the Security Finance in Covington Georgia! These ladies are amazing! ..

PissedConsumer907917

They said I was harassing their staff after they threatened my car. I called to find out what was going on. They said they will call the police if I enter a branch or call them...

PissedConsumer1454968
Diversity of Products or Services
1.8 (79 reviews)
1.6 (340 reviews)
Reviewer's quote

...I will never use their services again. and will defer any family, friends and aquaintences from it as well..

PissedConsumer786034

hello, someone has stolen my info in may of 2016 i took action i have credit freezes and this one main financial services company still ran my credit twice within two weeks ,i attempted to remove the thur the normal process of which they denied to remove the two inquires from my credit files ,these...

PissedConsumer999048

Security Finance and OneMain Financial Pros and Cons

Pros
  • Were friendly
  • Easy process
  • If you are in need of money
  • Friendly local office
  • Availability of funds
  • Local customer service
Cons
  • Staff would not fix their mistake
  • Poor customer service
  • Fact i was lied to
  • Poor customer service
  • Rude staff
  • Rude debt collector

Security Finance and OneMain Financial Most Positive Reviews

Top rated reviews
5

Security Finance has been my go to finance company for a few years now. I think that Security Finance is lucky to have...

5

I have been a customer for years Bastrop branch know me everytime they see me. I recently had to retire due to...

Security Finance and OneMain Financial Most Critical Reviews

Lowest rated reviews
1

They gave my mom a loan after telling us they wouldn't. For she has dementia. But the same day NINA gave her one. Mom...

1

Last month I had fraud hit my checking account. As soon as I realized the bogus charges, I closed out the account. Since...

Security Finance and OneMain Financial Latest Reviews

Recent published reviews

I went and got a loan walked out with 363 bucks the total repay over 8 months was supposed to be 480. I want to pay it...

Read all 160 reviews

My ex husband filed bankruptcy on our joint loan. They refuse to talk to me since he told them not to talk to me. Per...

Read all 1165 reviews

Security Finance and OneMain Financial Products and Services

Most reviewed product and services
  • Security Finance Loan (47 reviews)
  • Security Finance Customer Care (18 reviews)
  • Security Finance Manager (14 reviews)
  • Onemain Financial Loan (549 reviews)
  • Onemain Financial Customer Care (141 reviews)
  • Onemain Financial Account (37 reviews)