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Onemain Financial

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 867 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Local customer service 6
  • Availability of funds 6
  • Friendly local office 6
  • Local service 3
  • Staff when applying 3

Customers don't like

  • Poor Customer service14
  • Rude staff9
  • Rude debt collector5
  • Office manager not willingness to find a solution4
  • Rude ignorant manager4
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Rushcard

Cards
  • 2 ISSUES RESOLVED
  • 2527 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Early deposit 21
  • Direct deposit 14
  • Getting money early 11
  • Two day early check 8
  • Reliable customer service 7

Customers don't like

  • Bad very bad customer service29
  • I do not have access to my funds following their maintenance26
  • no one is answering the phones to reassure us as consumers20
  • Lack of communication11
  • Time to solve issue9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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