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Onemain Financial

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 986 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Local customer service 6
  • Friendly local office 6
  • Availability of funds 6
  • Staff when applying 3
  • Local service 3

Customers don't like

  • Poor customer service41
  • Rude staff10
  • Rude debt collector5
  • False and misleading ad5
  • Way i was talked too or handled4
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Pennymac

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 407 TOTAL REVIEWS
  • $3.1M CLAIMED LOSSES
  • $46.2K AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Old mortgage company 2
  • Friendly staff 2
  • 1 knowledgable individual 2
  • Good interest rate 1
  • Convenience and setup of website 1

Customers don't like

  • Customer service11
  • Worst customer service ever9
  • Unwilling to own their mistakes9
  • Questionable ethics7
  • Mismanagement of payments6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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