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Onemain Financial

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 837 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $5.5K AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Local customer service 6
  • Availability of funds 6
  • Friendly local office 6
  • Local service 3
  • Staff when applying 3

Customers don't like

  • Poor Customer service14
  • Rude staff9
  • Rude debt collector5
  • False and misleading ad4
  • Rude ignorant manager4
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Pennymac

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 334 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $28.7K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Friendly staff 2
  • 1 knowledgable individual 2
  • Old mortgage company 1

Customers don't like

  • Unwilling to own their mistakes8
  • Worst customer service ever7
  • Mismanagement of payments5
  • This lender5
  • Their service and procedures4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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