PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about One Spirit Book Club and Rainbow Play Systems as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

One Spirit Book Club
Rainbow Play Systems

One Spirit Book Club and Rainbow Play Systems Overview

Total reviews
35
114
Company responses
0
0
Issues resolved
0
3

Rainbow Play Systems was first mentioned on PissedConsumer on May 10, 2008 and since then this brand received 114 reviews. It is 79 reviews more than One Spirit Book Club received since Apr 1, 2008.

One Spirit Book Club and Rainbow Play Systems Consumer Ratings

Rank
13 out of 396 in Kids category
20 out of 396 in Kids category
Customer service
17 in category
13 in category
Website
12 in category
16 in category
Delivery Service
5 in category
11 in category

According to consumer ratings and reviews, One Spirit Book Club ranks 7 points higher in the Kids category than Rainbow Play Systems. People gave One Spirit Book Club 1 stars for Customer service criterion in Kids category and it is 10 points higher than the worst rated brand in this category. At the same time, Rainbow Play Systems was rated 1.2 stars for Customer service criterion in this category and it is 14 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that One Spirit Book Club has a higher rating than Rainbow Play Systems. Regarding Delivery Service criterion, consumers gave One Spirit Book Club 2.3 stars and it is 81% greater than other in category. Rainbow Play Systems however was rated 1 stars and it is 59% greater than other in category.

One Spirit Book Club and Rainbow Play Systems Rating Details

Customer service
1 (4 reviews)
1.2 (28 reviews)
Reviewer's quote

Next thing I know I get a confirmation #SOBSL6332940 for an order I did not make! I called your customer service # & Spoke with a guy named John who wouldn't listen to what I had to say. He kept telling me I placed the order when I know I didn't & I asked him to cancel that order for I didn't want...

Karen C

It was much easier to get good customer service dealing with our local dealer then it has been dealing with the company directly. The manager of the warranty department can be rude and very unprofessional with customers going through the lifetime warranty claim rainbow is offering. Their warranty...

PissedConsumer1144244
Website
2 (4 reviews)
1.7 (19 reviews)
Reviewer's quote

"Number no longer in service "Second phone number is "American Arbritation Services"Third phone number I was on hold for over 30 minutes!!!WTF!!!!!!!!!

Crysta

in addition all the stuff is made in china!!! issue i have with this is i was led to believe from the website and salespeople that this is an american manufacturer making products in america. only thing it seems happening in america (after researching and asking many follow up questions) is storage...

PissedConsumer1059376
Delivery Service
2.3 (3 reviews)
1 (13 reviews)
Reviewer's quote

I did not join the club. I am not a current member. Do not send me anything.

Darshan

...Customer Service must have moved overseas with the majority of their operation :( So I called the Rainbow number (1-800 rainbow), which is no longer in service. :( I wonder what the Warranty says regarding states about staining with "non Rainbow Stain"??..

Webb

One Spirit Book Club and Rainbow Play Systems Pros and Cons

Pros
No votes
  • Way it looked in store
  • Play system and original help from local dealer
  • Wife purchased
Cons
  • Lack of customer service
  • Lack of business ethics
  • Quality claims made by marketing are nearly false
  • Warranty and customer service
  • That they will not honor the warranty when you make a claim

One Spirit Book Club and Rainbow Play Systems Most Positive Reviews

Top rated reviews
4.4

I went on line & declined this months selections & shut my iPad down. Next thing I know I get a confirmation...

5

First, I am not a rainbow employee, I was checking on this site about another company and I happened to see some Rainbow...

One Spirit Book Club and Rainbow Play Systems Most Critical Reviews

Lowest rated reviews
1

The phone lines are completely useless and are long distance. If you wait for someone to answer (and nobody ever does)...

1

Our Rainbow Play System rotted and rusted to the core in 7 years. The metal rusted and broke. 90% of the wood rotted,...

One Spirit Book Club and Rainbow Play Systems Latest Reviews

Recent published reviews
1

"Number no longer in service "
Second phone number is "American Arbritation Services"
Third phone number I was on hold for...

Read all 35 reviews
1

seems like a typical experience with rainbow play systems as told by countless others on this site. purchased a swing...

Read all 114 reviews

One Spirit Book Club and Rainbow Play Systems Products and Services

Most reviewed product and services
  • One Spirit Book Club Membership (3 reviews)
  • Rainbow Play Systems Playard (8 reviews)
  • Rainbow Play Systems Swing Warranty (5 reviews)
  • Rainbow Play Systems Swing (3 reviews)